Since this post I called customer service. Can you say awesome! Damaged pieces replaced!! Love it excellent customer service!!! Thank you so much!! " The contents inside of the well tapped box looked like they had taken a tumble. the box with the bolts was smashed the legs at the top and bottom have chipped veneer or whatever you call that wood like finish. If I could carry it to UPS (its way too heavy) I'd return it. Easy to put together and since you cant see the nicks at the top and I can probably cover the ones at the very bottom of the legs with wood filler I'll keep it.

 

Pros:  beautiful, sturdy, excellent
Cons:  nicks etc. aweful!!!