I got a "chair" WITH NO legs. This was the second time I've tried to order an open box item. The first time the order went through and then I was told it was out of stock so my order got cancelled. This was the second time I've attempted. The website said open box items would be returned items which I was okay with. It has become apparent, however, they clearly do not check returns. I paid $150 for an item that does not function as the item described. What's a chair without legs?? Be very careful when ordering open box items!!! I was hoping to use this chair since now I have to telework because if coronavirus. Guess I'll have to sit on the floor now. This was my first and now only experience I'll have with Mercury Row®. I'll stick with their sister company, Wayfair.