Chair looks good but it came damaged! 
The power connection to the remote came crushed so it couldn’t be hooked up and fully operational. Big let down. Now I’m waiting for the manufacturer to resolve this. 
By the way the 3 boxes that this chair came in looked like they came out of a war zone.
So I’m not surprised that this is what we have to go through. I’ll get them 1x chance before disputing the charges andor asking for a replacement. Stay tuned.