This is a great product. There are some instructions that need to be read for proper set up. Once I read through these I was able to set up the app that comes with it. I love the features on this product. It has a quiet fountain stream which is super nice. It is perfect for cats or smaller dogs. My dog is very picky about her water and I had to constantly refill it. With this product I do not have to constantly change out the water due to the filtering of it. I like that the app will alert me when I need to change the filter and clean it as well.