I wanted to love this refrigerator, but it doesn't feel like it's built to last. It's not as durable as refrigerators we've owned in the past. It's by no means "professional" grade as the name of the series would lead you to believe. The water dispenser scratches soooooo easily with gentle use. We've decided to not use that feature anymore as we don't want it to get worse. We haven't even had the fridge 2 MONTHS. It should stay looking nice for longer than a couple months. I also wish there was a lock feature on the water/ice machine to prevent kids from using it. Our last fridge had that and it was very helpful. The small drawers at the bottom of the fridge don't slide easily and create crevices that are impossible to clean. Overall the fridge is average. I wouldn't recommend it to friends or family.