I purchase this faucet set in 2009. Finish still looks great like brand new. No problems until a few months back. Sprayer stopped working. Could not find a replacement part at local store. I called the company and to my surprise they replaced the sprayer at no cost to me. Received within 7 days. After installing new sprayer still did not work correctly. We called them back and they sent another sprayer and Diverter Receiving tube. Again no questions no cost and very helpful friendly customer service. The new parts fixed the problem and works like new!