After doing hours of reading reviews, I decided on this island hood because of the look and price. Wayfair's shipping on this item took more than a week since they don't stock this item and had to be ordered from manufacture overseas. Therefore, I had to postpone and reschedule with our contractor to install this hood. After the installation, I tested it out (before the contractors leave), brought two pots to a boil for steam testing, and even had a contractor light up a cigarette for smoke suction, and it all failed. The suction was so poor, 75% of the steam, smoke went straight up my ceiling. I was so disappointed, thinking with such high CFM (900CFM), the suction would be amazing since I do a lot of cooking. And top of that, the range hood came bent. 

In contrast, the customer service at Wayfair was very good, I must say. They handled this situation very well.