Very happy with this stool. It was well packaged, so arrived without any scratches. We did not encounter any trouble setting it up like other reviewers had. Regarding someone's comment about having to drill extra holes - we initially panicked when I encountered the same problem, but then I realized that the holes were in a rectangle shape vs. a square. So all I had to do was rotate the seat, and then the holes aligned exactly. Was very easy to set up and has a nice weight to it, so it's not like one of those cheap, flimsy Ikea items. We were initially considering a $400/stool that we found in a store. Happy that this one measured up to expectations for drastically lower price!