Shocking customer service on the purchase of this item. I received the bed on the 27th march and I am still waiting for missing parts arrive two weeks later!
Followed the assembly instructions point for point and became short of critical hardware at the point when all prepared parts were ready to be put together!
Wayfair customer service passed the book and blamed an outside supplier for delays on parts needed to build the bed. 
Needless to say a simple apology would have gone a long way at this point instead of ignorance and deflection to responsibility! I mean they have their money so why would they care the customer has paid for a bed and is sleeping on a mattress on the floor!
The one star is for the parts that have arrived nothing more.