I haven't actually assembled this thing yet so I can't say a lot about it. My rating is based on my examination of the individual parts. I ordered 2 benches and had manufacturing defects with one side panel for each bench. The enclosed assembly guide instucted me to contact the manufacturer. I received replacement panels promptly with zero hassle. Wayfair actually did a 5-star job with the order. Received it even sooner than I expected. Any dissatisfaction lies with the ground delivery company whose driver chose to leave the packages leaned up against my garage door (about 15 ft away from the street) rather than carry them into my courtyard to my front door....but that's not Wayfair's problem.

Good price; looks simple enough to assemble
Finish inconsistencies were one reason I ended up requesting a replacement panel. Another concern is lightweight panel that sits in the very bottom of the bench. May have to replace it with something sturdier.