Item arrived with outside of box slightly pushed in on the bottom. The styrofoam inside had completely disintegrated and was in every nook and cranny of the fan housing, blade and parts. Took a few hours to completely clean out and assemble, but upon installing it, the light would come on but the fan blades would not turn. I have installed many ceiling fans and electrical fixtures in my time, so I knew how to troubleshoot, but to no avail. Believe that one of several components had been damaged or failed. Very cheap product!