I am writing bc I discovered upon opening that my headboard from this order is significantly damaged. 

 There was a delay in delivery bc of my schedule and then bc of the delivery company.  Then, my sister was airlifted out of state after a medical emergency. However,  I need to take care of this now that I am settled.  

I emailed AFI Furnishings as directed by the instructions inside the packaging. They directed me back to Wayfair in order to create a reference number. Please assist me in the next step. Thank you.