Prompt delivery etc, can’t fault them on that score. However that’s as good as it gets sadly. This item was Advertised as something that could be put together easily by one person in 30-45 mins - utter tripe! .Quite apart from the physical difficulties of assembly you literally need a PhD to understand the (very poor and minimal) instructions. I am really annoyed because I actually rang to query if it was really THAT easy and assured it was. My other half knows what he is doing with this stuff and so does our next door neighbour who is a whizz at it but even they have to concede defeat. We are going to have to get in a professional carpenter/joiner to put it together. Never again!