There is a medium sized scratch if the very center of the head board and the bag of bolts/hardware did not contain any washers.  We had to go to the hardwqre store to buy some before assembling the bed.  The bed itself, once assembled appears to be satisfactory.  The delivery process was a nightmare.  The delivery company left it at a different apartment, no in our entry way and would not come back to move it until the next afternoon.  My husband is not able to lift the boxes so we had to get a neighbor to do it for him.  The boxes were in the way of the door of the other apartment and we weren't comfortable leaving it there.