The shipping packaging was horrific. It was falling apart as the courrier was bringing it up the steps. One leg of the bed fell out and he was able to toss it back into the box - that’s how damaged the box was. Not surprisingly, the hardware and instructions were missing and had to wait weeks for a replacement. The 2nd package was in a better condition but not great by any means as it lookwd beat up as well but at least all the pieces were there. The bed itself seems fine but the experience unfortunately ruined it for me.