I love the look of this pillow. I wish it was a slightly brighter shade of cream to better blend in with my cream chair’s upholstery and pillows. That’s not why I took away a star, though. This pillow is extremely unpleasant to touch. It’s like burlap. Not only is it quite scratchy, the coarse fibers shed a bit (perhaps this issue will diminish with time, but I doubt it).  It’s annoying to have the lighter fibers shed and stick to the black portions of the design. I sticky-rolled the pillow before placing it on my chair. I was also put off by the packaging. The pillow was mailed in a thin, plastic pouch (no actual product packaging). I felt a bit nervous about an unprotected pillow arriving, potentially infested with pestsbed bugs during storage in a warehouse or en route. The scratchycheapcoarse fabric didn’t keep that concern.