I feel compelled to defend this chair given all the negative reviews. My chairs arrived well packaged (double boxed, double padding) with no damages. The cushions are a great neutral color and not ugly as others claimed. It suits my contemporary decor and soft grays. The seat cushion is easily softened by stepping on it to soften it up (it’s a new chair so it is unreasonable to expect it to be instantly cushy). Very comfortable and nice addition to my sitting room. Someone also commented the legs were too small...I don’t see that at all. They are solid tapered legs and as long as you don’t exceed the recommend weight limit of the chair, it will definitely hold up for years/decades. Do not hesitate to buy this. I was almost detracted by the negativity but looked at the specs and went for it. I am glad I purchased these over cheaper ones.