I love these chairs!  They are much more comfortable when paired with the ottomon, or when a different flatter pillow is switched out for the back.  I do LOVE the pillow, just not on the chair, so I use it on my couch.  I love the down filled seat cushions.  The fabric is really great - not the standard rough weave fabric on most chairs of this style.  It is soft, tightly woven, and easy to clean.