Unfortunately, I still don't have the parts... I ordered this chair a month ago. That's how it was delivered. One of the chair legs went missing from the parcel. As you can see that wouldn't be hard with the number of holes in this terribly packaged product. They ordered a replacement part sent with the same delivery company that did that to the box... You'd think with their extensive list of delivery partners they'd have sent it with someone else. But this website is a glorified drop shipping business and doesn't actually own or stock any of the products listed on the website it seems. The customer service team is poor and I continue to wait for something I'm fairly confident will never arrive...