I was sent this coffee maker to try free of charge and have had no issues with it. It works very well, it keeps the coffee hot for a long time without it tasting burnt and it makes an entire pot quick enough for me. I've never experienced any leaks from my product that. If you don't have the carafe sitting properly or over fill it with water you will have it leak all over. I have no complaints about this coffee maker. I highly recommend it!!