The end pieces (the threaded connectors) were missing completely from the hammock and ends for the hammock. Then almost all of the bolt heads broke off as we screamed them into the studs. I had to go out and buy some screws that worked and that were stronger. I have tried finding the missing threaded connectors at Ace Hardware and at the local Lowe’s and have not been able to find anything that actually works. I found a couple that fit and screwed in but the shaft was way to long. I really would like to order a cat tree to put up next to the wall climber but don’t trust the ability to assemble it with given hardware. I am very disappointed actually. Would be nice if Wayfair could do something to make things better. Sincerely,  Renee Keely