We have been enjoying using this washing machine for the past few months. We knew we wanted a top load with an agitator and this was a perfect model for our family’s needs. It really cleans clothes efficiently . We use it nearly everyday and it’s so easy to use. We are so happy with the results from using this washing machine. Our old machine was giving us issues with oil stains and also the fur from our pets was not removed by using previous machine. We no longer have those issues with this machine. We are so impressed. We love the settings and ease of use. Even our older parents figured out how to use the machine even though it was not a dial control option like our previous machine. We look forward to hearing the song at the end of each load. Additionally, we love that the lid locks which is very child safe. We would definitely recommend to all our friends and family members and are considering purchasing a Samsung dryer soon.