In a reclining position,my head has to be elevated with a pillow.   I don't use it as a result of that.  Drawback of buying something without trying it.
I was away and not able to use this chair.  After trying it again, I am so disappointed in it.  Not comfortable in reclining, quality not equal to cost of chair.  Is there a consideration I may be given since I am not  satsified with this 
chair.  Thank you so much for your consideration.