The overall appearance and the apparent build quality both are good - I love the slate finish. The fridge interior is also quite a bit more spacious and we'll lit than we anticipated. The main downsides that I can see so far are that it's slightly louder than our previous LG fridge, the crisper drawers are small with a lot of wasted space given to the slide tracks, and the freezer is rather small. Overall, however, I would recommend this fridge.