The delivery date was as promised; the coffee is good (I use the BOLD brew setting).  I did learn that for the single cup side that you need to upend the multilevel cup rest so that a regular cup is closer to the drip, otherwise it splashes out.  A travel mug, being tall, is no problem.

Pros: Wayfair had THE best price for this product, plus free shipping.  Nothing complicated about the machine – very easy to use.
Cons: I can't think of anything.