I got this for Christmas and I must say in my 74 years this is the best tasting homemade coffee I have ever had the pleasure of making. I love all the settings but my favorite is the Bold 4 cup. I especially love the feature of turning off the warming plate. I love coffee but can't drink it scalding hot so that is the best feature. I have arthritic hands and the coffee carafe is so easy for me to hold and pour.  Thanks for making this product.