I have had this for a few weeks and I really like it!  It makes perfect toast every time whether it's one slice or 2.  I have reheated pizza in it and I made an enchilada casserole that was perfect.  I live alone now and it's so nice not to have to use the big oven just for me.  My only concern was reading that people complained that the writing rubs off of the buttons after some time.  Some said they put clear nail polish on the buttons and have never had that problem.