Ehh it’s cute, it looks like the photos but some how smaller than I expected, my expectations were that it would be a little more heavy duty something to really root the space, that I could keep for a long time but I’ll need something with a little more ump. Super Easy to assemble one of the areas was stripped. There’s was also chipped paint in some areas. Haven’t yet had the opportunity so reach out about that just yet. So I can’t speak on customer service. It’s ok  if you don’t plan on having it forever. If you have a little wiggle room in you budget get something with better quality.