I love this product, but unfortunately it arrived broken. There was a tear in the box, the styrofoam inside was all broken up. I had to use gorilla glue to attach the pieces back on before I could begin using this product. There is a piece in the back that is missing because it was smashed into too small of pieces for me to attach to the fountain. Once it was set up and plugged in, it is a wonderful piece. Exactly what I was looking for. I just wish it would have arrived in better conditions.