The hot tub was proffessionally delivered and set down in my driveway.  The hot tub was light enough (290 lbs) for 2 people to move it by hand. The set up was easy with the plug and play. It did not come with a starter kit for chemicals so you will have to go to the QCA online store to buy the first step. I found the filter down below the plastic basket.  I just plugged the hot tub in so I'm waiting for it to heat up. The jets look powerful and the pump sounds quieter than other hot tubs I've heard. So far so good. I recommend this hot tub based on quality and price.