We love the side opening doors. It is really a fantastic option when you are short. The ovens are both convection and cook with efficiency. We love it... the panel is finicky, sometimes when you use the panel it does not register and then seems to go wild. It's Like it stores the inputs and plays them back at the wrong time. Then what is upsetting  is that it runs on broil randomly yesterday it went off at night. Looking for help to address it. I would give it a 5 but let's see how good the service is.