I received this for a Christmas gift a couple years ago from my husband and like a fool I continued using it despite all the food it has ruined on me. It has now just dawned on me that it may not be user error but an issue with the product so I decided to come on to read reviews after it yet again ruined more food and  to my surprise(not) I am not the only one having these issues.  My husband spent a lot of $ on this for me, this is heartbreaking that I have to toss it.