Arrived broken and when I initially tried to get assistance from Wayfair I was only offered a 20% discount via an automated system. I could not get to a rep on the phone or by a chat session- chat was all auto. When I finally got the opportunity to spend more of my time trying to address the problem, the Wayfair automated system says it has been longer than 30 days- too bad. The item is no longer offered, I could spend more time complaining to my payment company since it has a 90-day policy, but it's not worth it. I understand things get damaged in shipping, but this is my 3rd order with Wayfair I have had an issue with, and I view this more as a Wayfair failure in CS as they choose the shipping methods, and I cannot access the actual supplier.  It will be interesting to see if Wayfair actually posts this review.