I ordered 4 curtain rods. 3 of the 4 packages were clearly opened and re packaged. One curtain rod and the parts were tightly packaged in  styrofoam and plastic. The other three had loose brackets and were not snugly packed in with styrofoam. I did not take a photo. But I feel I got 3 open box curtain rods at full price. 
The rods are up and are in good shape but I would like a small credit to use on future purchases. Thank you