I ordered 3 boxes of the tiles and I only opened 1 box. They were very securely wrapped, and only 1 tile was broken. The tiles were gorgeous, but unfortunately the wrong color for my use. The off-white was darker than I wanted, so I had to send them back.  The pebble tiles I ordered late in 2020 for my bathroom turned out beautiful and everyone who sees them loves them.! I will definitely order from Wayfair again.