I have just ordered a third teapot from you to match the set of dishes I ordered. The first two teapots arrived with chips in the lids.  My problem,  despite the inconvenience,  is that the first two lids that arrived damaged did not have any damage to the box they were shipped in.  They also weren’t wrapped properly in bubble wrap.   I do not feel this is Wayfair’s fault but the suppliers. Wayfair has been awesome in trying to replace this item but I will give up if the third one arrives damaged.  Sincerely
Marg Lennox