My shipment arrived on time and in good condition. There was "Fragile" labels all over the boxes. I think that was a great idea! Just because the boxes are heavy doesn't mean that what's inside should take a beating. The cage was easy to put together, especially, if you are familiar with cages. I am very pleased with the seed catchers. Years ago you had to put them together with a wish and a prayer. Now they are held together by screws! (it's about time!)  I am very pleased with the quality of the cages! I bought 2. My very moody African Grey, Alvin, 14 years old, seems to like it as well. He hates change!  I'll be purchasing new cages in about 5 years! See you then! Thanks so much.