Bought the desk as a Christmas Day surprise four our 8 year old and as we opened the box on Christmas Eve to put together we found it had arrived damaged. I contacted customer support and they replied the next day and sent a whole new desk to us with in a week. We were able to surprise our daughter and explain the situation. She was still excited and happy non the less once it arrived and we put it in her room. Perfect for her doing her homework and art projects on.