I bought this a month ago and I love it 90% of the time. I am sure it is user error but I get a lot of powedery or sandy ice cream. I have tried adding a little liquid but it seems like that only makes it runny and sandy. For the most part though, having this around has helped me make healthier snack choices. Frozen fruit smoothies are amazing on my way to the gym. I add a little bit of the Lotus energy drink syrup and it is the perfect start! I would suggest buying extra containers because with two people using it, two wasn't enough to have something on hand often. We have 6 containers and that works great for us.