This unit was delivered on 12/6/21. The installer ran a wash cycle long enough to hear the water enter the wash tub, then cancelled the cycle. We loaded dishes and tried to use it that night. We noticed a loud spring snapping sound every time we opened the door. After a long cycle and hardly any sound during the cycle the dishes were still very dirty. A technician returned within the week to say that one of the motors needed to be replaced and door hose was also going to be replaced. Parts were ordered, This is a new unit just out of the box. We host a lot for the holidays, and it has been a huge disappointment and time-waster to wash all of the prep and meal dishes by hand. The technician is now scheduled to return after Christmas. This was one of the highest -priced units available at the time we ordered it. This was NOT what we expected from GE.