I was hesitant to spend this much, but Electric Fireplaces Direct was super helpful when I called asking about another model. We wanted a logset that looked realistic when off (ie didn't have a plastic film), but had a decent-looking flame for inside a fake firebox that we created inside an antique mantel. This is perfect! We use the heat only about 20% of the time, but it works well in our open-floorplan townhouse. Would purchase again - worth the investment.