Works well, love the 3rd rack. I can use it in lieu of flatware caddy so there's lots more space. German engineers certainly like to design different ways of locating the dish--tines.This unit's lower basket is different than my 8 year old Bosch that it's replacing. That dishwasher's instruction manual even had a diagram with what piece of flatware goes in EACH slot on the caddy!!! That was pretty funny, I thought, as I'm trying to stuff my spoons into the wrong slot....