When these arrived they were packed in a Wayfair box with the box containing this caddy inclosed, the caddy box had bubble wrap, and air cushions around it....then i opened the box ( from mgf ) and 1 of the jars was broke at the bottom into many piece. I contacted C.S. and a great lady solved the issue asap...she had a replacement on its way that day. It arrived in perfect condition...yes i was happy...she suggested i dispose or donate the 1st set, as i couldn't see it being disposed of..i choose to donate the caddy and 2 good jars to our local Salvation Army.....I wish i could remember the reps name, as i'd give her 5 stars also!!