At the moment I have to give this bed 1 star.  First it did not come with any assembly instructions, so I tried to find them online.  Which I thought I did, however after a few steps into the assembly, things went down hill.  The rails for the drawers did not match what was showing in the instruction manual, I received 4 sets of metal rails, which had no holes that lines up to anything on the boards I was to attach them too, and the instructions as to how the install the rails, would not work at all with the rails I was provided..  I am now waiting on day 3 to hear back from customer service as what needs to be done to get me the correct parts for this bed.  So frustrating.