This door and hardware are excellently designed and function smoothly.  I ended up installing the door myself and had no issues.  The components are easy to install according to the thorough instructions with good visual guidance provided.  I have been so pleased that I will be utilizing this product in the house I plan to build in the next year or so.  The only issue I incurred was a damaged handle which was the fault of the shipper.  The customer service experience I encountered in getting the handle replaced  quickly was excellent.