Received the Spa one day later, however quite acceptable during Covid. The installation booklet very poor. Was able to put it together after an hour and filled up after two hours. Spa ready for first trial (102 Fahrenheit) 18 hours later. The family enjoy the new spa. For the price, we were very satisfied. Cold air coming from the bottom, will add a styrofoam under (saw a suggestion somewhere)when I empty the spa next.