I couldn't give a zero so I had to give one star. The product is terrible quality. The original and replacements came broken. The customer service was genuinely amazing. It is an issue of quality of product only. Wayfair kept sending me replacements until it was resolved. We ended up selling the entertainment center to someone else for less than what we paid for because we were so frustrated with the product. Again if there is a high point of the review it is absolutely the customer service representatives.