I ordered this in Toffee Delight. My email confirmation very clearly says Toffee Delight. When I clicked into it to get the tracking number, it said they were sending Matte Charcoal, which is what I received. It came with no protective packaging, rattling around in a huge box, with the packaging torn up like someone had returned it. If I'd known Toffee Delight wasn't available I would've ordered a different colour. I bought it specifically to match my mixer. Now I'm expected to return it and re-order and the price is now higher. You could at least have told me the colour I paid for wasn't available and let me pick something else rather than picking for me.