Arrived in good condition.  Looks much better online than in real life.  The “flame” and tiny little logs do not look good at all.  The lights over the tile trim are very bright white and do not give off a cozy/soft light.  I ordered the fireplace in white, and the white mantle is VERY shiny and slick - does not look like wood at all.  It does give off a good bit of heat, and the blower is not really noisy, so that would have been good had I kept it, but overall I was disappointed and returned it.