We received ours yesterday with gunk all over it. As one reviewer stated, she thought hers was used when it arrived this way. But it's actually the liquid inside that's leaking. It's all over the machine and the plastic bag it arrived in. The liquid is thick, slimy, sticky, and has a weird, nauseous chemical smell. The places on the bottom motor have dried and are like white powder. We tried filling out a contact form for the warranty and that's useless since we literally can't tell what the model # is because some doofus stamped a triangle over it! It's clear we won't be taking our new ice cream maker camping next week. What a waste of money!