Everything was incredibly well wrapped, no scratches or little imperfections and the company seemed to take great care in overall quality.  
The flame looks really nice and natural, amazing quality wood and product.
Put it together myself in an hour, instructions are very easy and straightforward. 

The only reason it’s not 5 stars is for some pieces the screw holes just do not line up at all, and there’s no way to secure the piece, but it was only a few of them and they’re sandwiched in pretty good so I don’t think it’s going to impact the ‘secureness’ of anything