This item is of 2 parts. I received only box 1 of 2 after nearly a month after ordering. I had to call multiple times to Service desk to tell them they never sent the box 2. I was made to wait till box 1 arrived, to raise issue with second box not making it and then only did they order the replacement second box.  They have asked me to wait for a week and a half to get the second box. So my waiting process continues. Very bad service, as the help desk team was never really understood that they hadn't shipped out the complete package. I had to wait so long. I would definitely not recommend buying this product.