I bought this microwave for a townhouse own in May, they delivered and installed it in June, and now, in August, they say it is not heating. We had the company LG works with, they said they needed a part, and ordered it, but it will take 1+ months to come in. Needless to say, my tenant in not happy with no microwave, and this is a huge hassle. It would have been nice to have one that works and does not break down after only 3 months! I am disappointed.