Ordered a sample to begin with.  Didn't show enough of the colors, so contacted customer service and asked for one with more colors.  Received that sample in just a couple of days.  So pleased with the samples and customer service that we placed an order for 12 boxes.  The tiles were packed extremely well and suffered no breakage in transit.  I opened and inspected every tile!  It will be a little while before we install as our new back splash, but we believe we will be very happy with this purchase.  Thank you Wayfair!