Blown away by this couch. I haven't ordered anything online before, so was super nervous, but the reviews of this sofa were all great and I took a chance. So happy I did! The couch is extremely comfortable--You sink into the cushion and the pillows are comfy too. The fabric is not cheap--much better quality than any sofa I've seen in any retail stores. I would compare this to the quality of a sofa you'd buy at restoration hardware or aurhaus. 
Thrilled with our purchase and will definitely be ordering complementory furniture from Birch Lane in the future.