I've never ordered furniture online before and a few coworkers recommended Wayfair so I decided to check them out.  So glad I did!!  I'm absolutely thrilled with my sectional and accent chair.  The sectional color (espresso) is beautiful and it's the perfect size for my living room.  Delivery was prompt and my son-in-law assembled it within 20 minutes.  Two of the back pillows had a slight defect and the customer service I spoke with was more than accommodating and has arranged to replace them within a week.  One of my favorite purchases.