This is my second negative experience with something purchased from Wayfare. The first was a walk-in closet system that arrived with a strange color would almost like orange, and not at all what the online photos showed. The second was a 15 foot umbrella. The wind lifted the umbrella off of the frame, because it came with a pre-assembled That attached the umbrella to the pole that had not been screwed in. After blowing off, I could not get the umbrella realigned, and the LED lights failed to light. We’ll see what Customer Service comes up with.