This is the first bed my husband and I have purchased in 10yrs and it was a disappointment. My husband and I both have a bad back and after we read the reviews saying how soft and comfortable this mattress was we decided to go with it.  After it came we opened it and then it fully expand and it was NOT soft it is very firm and has no give to it. My husband and I have been in pain and discomfort and we have decided to return the mattress just to find out that it will be 3wks before it is even picked up.