We love the couch! The velvety material is so soft and comfy. The back cushions are super soft and cozy. The seated cushions are a bit firmer (although we don’t mind) but after a few weeks they softened. The couch isn’t that deep so if you need something deeper, this might not be it but we love how the pieces were easy to put together and movable. We currently have an L shape but we move the ottoman piece all the time.