Couch came damaged and all Wayfair offered was a $175 back.  I could not send back because box was dqmaged.  Couch had a scrape down one side and back wobbled.  I have ordered from Wayfair before with succcess. This is the first time I had a problem and as a loyal customer doe not feel I was treated fairly.  It is not customer's problem if they get a defective item which has already been put together. it should be company's and it is not.