Finding a decent chair for the great price that I paid for it was a bit challenging for me until I decided to purchase this one at Wayfair.  I use this office chair to work from home, and it is comfortable enough.  I did have to use a cushion for my back so that my back would not hurt.  I also love that it was very easy and simple to assemble.  Finally, I have not tried the heated massage, therefore, I cannot comment on that.