I absolutely fell in love with my new bed! It’s soft but not too soft, supportive, and cooling. I am usually a hot sleeper but I haven’t been overheated once since switching over the the Nova Hybrid. I was worried about not loving it due to the buy-in cost, but let me tell you — it was wholly worth it. I have Lupus SLE and sleep is the most important part of my day to keep pain & fatigue under control. I’ve slept better, longer, and with less interruptions and woken up more well-rested and pain free than I have in my life. I am so incredibly happy with my purchase!