The chair parts came well-packed.
Directions were somewhat hard to understand, and the chairs were very difficult to put together. One of the bars on one of the chair backs snapped- so I had to use electrical tape to fix it. 
Chairs should come already assembled. I spent hours putting them together. Seriously very frustrating.
And from having to move the parts around and hammer the bars into the chair bases- the paint got chipped a lot.