We bought six of these bookcases, 4 of the 84 inch and 2 of the 72 inch. They all arrived in the same shipment and several days earlier than they had initially been promised. The packaging for all six was in great shape - and the well-padded, well-packed cases all were found to be in perfect shape when we unpacked them. The floating shelves are secured to the bottom of each case so that they don't rattle around and get damaged, but they were easily released and then put in place where wanted them. They look like expensive built-ins in our new home library. We would definitely buy them again.Pros: Good value for the quality received. Color and finish look great!