The counter stools are beautiful, a little bit French/ rustic feel. They are rather lightweight. I ordered 4; one was cracked where they put the screw in. I called within a week and they promptly replaced it with a brand new one. I received a new one but the color is a lot lighter than other 3 now. I will call them and see what can be done. I know dye lots can have a wide range. Customer service is 5 star.