My very first purchase from Wayfair , and this is what keeps me coming back !!!! Pictures can't do it justice . I had a little issue after purchasing 2 for my living room , they sent me one size smaller then I originally ordered on one of the rugs , which believe it or not I was unaware until a month later while arranging a new furniture purchase . I quickly called customer service and explained the problem , they were extremely helpful and not only had the correct size delivered 2 days later , I was told to keep the smaller size at no charge !!! This is why I continue to buy from them , amazing customer service!!!