I have been using this product for many years.  It was originally purchased as a Christmas gift for me.  I love that I do not have to use a carafe to pour coffee.  However, my old carafe coffee makers never break.  This coffeemaker has broken on me many times.  I was able to return it for a replacement, but after a new years I had to repurchase a new one.  I am hoping that my new one will now hold up as well as the old designed coffeemakers.