Came on time, right the day they said it would be. Its wider than I expected and love it. We did have a problem with the legs though, it seems that one leg was shorter than the rest, but we corrected it by unscrewing the screw at the bottom and it leveled it. there was a small tear it the bottom of the chair but you wouldnt see it anyways. Its a little stiff cushion but the shoulder wings seems to hug you nicely!