I ordered two chairs on October 9th. I received one in the mail on November 22nd after the shipping date was pushed back several times. The second chair was not delivered and considered “lost”. A replacement chair was ordered and has been “delivered” to an address in California. I live on the East Coast. Customer service has done nothing to resolve this issue. I am told that I need to call customer service back 3 days after the delivery date in order to receive another replacement. This to me seems like a scam. Someone else is receiving these chairs that I ordered. Wayfair has over 500 of my money. Please think twice before ordering large furniture from this website.