Although the sofa arrived with grease spots and damage to the arm, I believe it was the way the shipper cared for the product in transit. Burch Lane was so accommodating and immediately ordered a new one, which arrived this week. The sofa is very comfortable and made well, and you can't beat the price! I am using it in a formal living room which isn't used very often, but had family in from out of town and they thought the sofa was very comfortable as well.