Love, love, love this sofa! My very first online furniture purchase. I took a lot of time looking at this sofa and compared others. Searched reviews, got a fabric sample, and tested the dimensions in my room. Finally took the plunge and I am SO glad I did. It is pretty, has a terrific quality look, and is super comfortable. It is firm - which is what I was looking for. We have in our family room and it is wearing very well. I will definitely shop this manufacturer for furniture again!