The couch itself is comfy- the slip covers don’t quite line up so it looks messy but it doesn’t really bother me. The main issue I had was with the delivery. I ordered in November and two days before delivery was supposed to occur, they said it was back ordered, which was frustrating. When it finally arrived, The couch was two different colors (see picture). Customer service was AMAZING though and got the correct slip cover sent to me. Total time from order to deliver was 2.5 months.