Very disappointed in quality and customer service.  A year ago I would have given this 5 stars because it was easy to put together and looked great.  But after only 1.5 years of minimal use, the wicker is cracking and the 3 year extended warranty I purchased does not cover wicker furniture.  Go figure...Not sure if this is a manufacturer's defect or just poor quality, but I am very disappointed in Wayfair.