Wayfair has great customer service these are priced well they are not as durable as I would like I had a few issues with missing parts and I contacted wayfair and they issued replacement parts. I learned that the creases that snap in to the doors are damaged on a few more of my boxes I used duct tape as a temporary solution let’s hope it works. I did have a hard time with these sitting evenly on the carpet I recommend a hard surface or placing wood or something under the boxes if used on carpet.