This chair is gorgeous and soft. I ordered it in the pink which fits in really well in my study full of icy pastels. The back and arms are the right height for me, but I’m only 5’2”, so a taller person might want higher arms. It was easy to assemble. Unfortunately, the chair arrived with a stain on the velvet, but Wayfair customer service was really helpful and refunded a percentage to me. It looks amazing and has really upgraded my WFH experience.