I 1st ordered the couch and fell in love with it so then ordered the matching love seat. 
You really sink in but yet it isn't  soft, it's squishy but firm......it's hard to explain. The quality is top notch and I think will last for many, many years. 
It is Absolutely gorgeous and the most comfortable love seat I have ever owned. 
I purchased both couch and love seat in white. Love it!!