I was worried that all the pieces of our sectional wouldn't arrive, or that they'd be the wrong color, but shortly after 7 am, our order showed up on our front sidewalk, all 8-9 pieces!  And all the right color.   The sectional is a little firm but very comfortable.  We're very pleased with it.  I chose this sectional based on the 45 positive customer reviews.  That worked so well that from now on I'll choose all my furniture this way!