The service from wayfair was top flight . The product was junk ... But that same piece was at one Kings Lane for double the price .. The picture looks much better than the piece . In the description I would have like it mentioned that their was a Velcro piece of fabric on the back . Also it is extremely hard . ( harder than wood). People are quite shocked when they sit in it . I will sell it at a yard sale for 1/3 of what I paid for it and never buy upholstery online again . I am glad I learned this lesson on the way fair price and not one Kings Lane price .