This is such a lovely couch. I have no complaints. It is the perfect size for our family, fits approximately 9 adults comfortably. The couch arrived early and all 9 boxes arrived at the same time. It is super easy to put together. It took my partner and I less than an hour. The gray is a beautiful color. The cupholders, outlet, and storage make great useful additions. The couch is on the firmer side, but that is our preference. For the price you can't beat this.