This is my second chair purchase on Wayfair and I wish I had bought this one earlier. This is a super comfortable chair and is nicely engineered. Firstly, the assembly is super easy. Took me only about 20 mins to assemble. Secondly, the materials are top notch. The seat is soft and so are the hand cushions. Usually office chairs seldom have any hand cushions and when they they do, they arent this soft. The neck support is adjustable and contoured nicely to fit the curve. Best thing about this chair is how high and low it gets making it usable for people of all heights and the back support pad that helps for long work from home sessions. All in all, this is a great purchase and I am glad I bought it.