Hi, I was extremely disappointed with the purchase, it arrived in a well wrapped box, but since the legs didn't fit in the box they cut the lining of the bottom of the ottoman & threw in the legs.I called the customer service dept & the gentleman who answered must of been asleep.  He gave me no satisfaction, which made me very upset.  Although the ottoman was not white as specified, but a light beige. Another disappointment. I was too fustrated to return this huge parcel. So I purchased a new liner from a fabric store & replaced myself.  As for the ottoman itself it is a beautiful piece, it was all the hustle that made this purchase a 2 star rating. Sorry, but not sure if I'll ever order anything again. Angela