I’m extremely disappointed! This is the way I received a brand new couch ! It was filthy full of dog hair and had hole in the corners of the fabric. 

It was also missing Both Arms!! This is exactly how it came as soon as I opened the box!  I was extremely disappointed as I waited in anticipation for this to come and I could put in my sitting room to enjoy! 
It is the very first furniture purchase I made !! 
I called and customer service was very nice but however I had to take a return of my money being the couch is out of stock so agin I was
disappointed!! 
I don’t understand how I received a very used couch in the first place! 

Don’t believe I will order from this company again !