The best thing for my family is the steam feature which moistens the stubborn dried food particles. Third rack is great for flat smaller items working well with the dry boost that gets plastics drier. It has a beautiful stainless steel from that blends perfectly with my combination of black and regular stainless appliances. From has a smooth elegant front with controls placed on top side of door. Having separate wash zones help keep dishes washed and easy on energy use!! Worth the upgrade!