Amazing! Great quality furniture. Exceeded my expectations on all accounts... ordering over the phone all of my questions were answered. Delivery came in the time frame given. I ordered the "white glove service" because recliners make me nervous & delivery men did a great job bringing everything into my home AND putting this together. EXTREMELY comfortable and now everyone in the family can put their feet up after a long, hard day- leaving room for others to sit. Thank you Wayfair. This was my first purchase but will certainly not be my last!