Jacob was knowledgeable and respectful and completed the job in a timely manner.  We also appreciated that ge was able to come earlier than scheduled.  I thought the appt time was 9:30 am but turned out to be 9;30pm.  I called him and he was able to come earlier for us.  
I would like to suggest that you alter your appointment time schedule to a 24 hour clock to avoid errors like this happening.  I would definitely use your service again if needed.  Thank you.