At first I was doubtful since I had used front loaders for a long time. My son also, he was complaining a lot! He did the first wash, after he dried his clothes he was amazed at how clean his socks were! You know I wanted to say something after all the grief he gave me! I put my clothes in and watched it work, quiet, yet really turning the clothes side to side strong enough! I love how it washes and hope that it will last me a long time! I do follow the instructions, wash bedding on bedding setting etc! I didn’t used to do that. I only use tap water setting since we have water softener so I also don’t use too much clothes softener. I love it!