It doesnt look at all like the picture. There are bare patches like its missing some layers. Im going to add stuff to it to try and save it. Im kind of disappointed. Usually I love your stuff. Ive received some damaged things lately. You might need to pack more carefully as customer service says its shippings fault. Of course, that doesnt explain items that have had parts missing. I will say that the missing parts issues were handled well by customer service, and the missing items were sent to me.