If not defective, this is an extraordinarily poor design! Half of the panels are a different size so the fabric does not fit properly, causing it to sag. I could hang a sheet from the ceiling and it would actually look better. 

I contacted Wayfair immediately and was put into a process that left me waiting for the manufacturer. Told it will be days before I hear back. Not sure what's more disappointing, the bad product or the bad customer service experience. Lost a lot of time on this and hope my review keeps others from doing same.

UPDATE: As noted above, I was told by Wayfair that I have to wait for the manufacturer to respond to my request for a refund. Nearly a week later, no response. So adding to my review that, not only is the product a piece of junk, the manufacturer is unresponsive, and Wayfair is hiding behind the manufacturer. Add terrible customer service to the list of issues.