When it arrived, out of the box, it reaked, had rusted parts, and lots of fraying. Wayfair sent another one at no cost. Less odor, less rust. We let it air out in our garage for weeks. Still had a smell.  It really was the only 3 section hamper that fit our space that had the look we wanted, so really wanted to make it work. The bags are removable but it requires full velcro on both sides where they are attached to metal rods. I dont even bother with it - way too much of a hassle. I just pull the clothes out and put them in the laundry basket to transport to washer. Love the look. Smell disappeared after months of being in our house. Love it now, but it was a long process.