This is a great chair, no doubt about it. I've been using it for a few months and no signs of wear and tear.

If there were a few things I'd like to see, I'd like for it to have a better lumbar support than just a pillow held by straps. The straps will not hold the pillow where you place it and it will slowly make its way down to the seat. Aside from that, however, it has been a huge upgrade from my previous chair and a welcome addition to my home office