You only get 3 stars as the replacement chair has the exact same problem as the first, damaged zipper, don’t want another broken chair sent to me the only thing I think could resolve this would refund at least half of my order so i can have the chair I choose to keep repaired, not impressed with the quality, would have sent the brown chair back but my son said he’d use it, as a new customer I’m not happy with the quality of these chairs and if this is the quality of your products I will not recommend anyone to buy, the reason I choose to wait to contact is you wouldn’t have gotten a calm statement it would have been rude and not so nice so I needed time to cool of, so it’s in your hands as what you will do to interest me in ever purchasing from you again or anyone I know. Signed Unhappy customer