We are very pleased with the Wayfair service.  All of the products we have purchased have been of great quality and when we had to return something, Wayfair made it very easy.  We purchased the Braun Coffee Maker and just love it; however, the light behind the clock does not work and it is difficult to see the digits.  We have search Q/A to no avail  to see if anyone had experienced this problem.  But we like the coffee maker so much, and the clock works except for the light, we decided to keep the coffee maker.