I bought this tool primarily because I can't have my usual cleaning team in my house during the C19 pandemic. I have a Golden Retriever and two teenagers, none of whom care about how dirty they make the floors. So far, the Symphony is great on tile floors and very good (if I'm careful) on wood floors. My wood floors are old and the finish isn't great, so I do have to be careful not to let the steam mop rest too long in one place. I especially love the combo vacuum/steam clean function - what a time saver. I really like that the floors seem to get quite clean with steam alone, no soaps needed. It's actually fun to clean the floors!