The chair is comfortable enough.  However the footrest is a real challenge to lower if you're short stature.  You have to push it down with your legs to stow it and, if you lean too far forward, the bottom of the footrest hits the floor making it very, very difficult to use.  It's a design flaw that should never have gotten out of the door.  Very disappointed in this purchase, but I'll keep the chair and just not use the footrest I suppose.