I was so excited to use this vacuum.. I haven't even had it a week and the beater bar broke on my short plush carpet. It stopped, I unplugged it, I plugged it back in...I turned it off and I turned it back on. We looked to see if there's anything stuck in it, and nothing. It still works every other way. But the bar won't turn back on. Followed the troubleshooting guide and that did not work either!!! The belt looked great too. Not sure what went wrong. Didn't even have it for a full week. So disappointed.