I bought this item for my mother who is in a nursing home.  She has difficulty getting up out of a chair.  It arrived at the nursing home in good order with no defects.  The motor and reclining mechanism worked just fine and the controller was easy for my mother to use even though she cannot see well.  She loves the recliner and spends most of her day in it.  That should speak for itself.  She has had it for over 4 months now and it continues to work perfectly.