I gave 4 stars only because I haven't used it yet. Packaging was good and all my pieces were there! Instructions and set up are very easy to understand and do. I noticed other customers thought that pieces were not connecting; the solution to that is make sure each pole of opposite side is fit into the connector the same amount of space! I already put some pieces together to make the end set up quicker! Can't wait to use it; I love it so far!