This is a great product and works well for my daughter's foster momma and her pups.  It's easy to assemble and move when needed as well as easy to store away when not needed.  We did have an issue where the tray was damaged during the shipping process however after a call to customer service a new one was soon on its way.  I can't speak highly enough about the customer service I have received from a Wayfair.  In a time where you can't get decent costumer service, Wayfair is far and above any place I have dealt with.  Thanks for making this a wonderful experience.  I will continue to buy from your company.