We are delighted with the service from wayfair, and the value for money and speed of construction of the bench. The pictorial instructions are in quite small print for us oldies and very short, but once we had deciphered these, the bench took about 15 minutes to erect. It looks and feels quite sturdy, considering it was under £50, and looks the part under our lounge window. Delivery was excellent thanks to a super tracking system and e-mails giving a time within a very small window - and it was delivered within that time window. Many thanks for a very pleasant experience.