I absolutely love this piece! I was very nervous as this is my first Wayfair order and at the time there were no other reviews but I was obsessed with the emerald color and it is perfect for my needs. Using it in a second bedroomoffice for a lounger and reading area and it was a bonus that this could be dropped into a sleeper if need be. The chair is shorter than I imagined but thats fine!
Velvet was softer than expected. Back cushion is firm and some will probably prefer a lumbar pillow for the lower back but I would rather something be too firm than too soft. 
Four stars mainly because the middle support beam is not touching our floor (everything’s locked into place correctly) but that is an easy fix with some extra support cushion. 
Would recommend!