shame i have to give a negative review as the product is great. We had numerous issues from start to finish, in fact it was so bad at one point I thought we had been scammed. It took about 4 weeks to be delivered and when it got here it had missing bits, those bits got promised to us right away but a week later I got a email from customer service saying there was a problem with the parts and if i didn't reply in 48 hours they would cancel them, i replied with the parts again to not hear anything. I called them and they had no idea why the email had been sent and would get the missing parts sent to us right away. A week later we still didn't get the parts. It took my wife to call and beg them to do something to get them sent out. Not a great experience in all.