We love this ice maker, for almost two month, then it died.  Now we have no ice. EdgeStar is sending us a new modual to install.  It just doesn't sit right that it only worked for less than to months and the customers serves women lead us to believe they would send us a new one at no cost and told us to package this one in the box that the new one comes in. Labels would be sent to return the broken one.  Now they want us to fix with the parts.  My husband can do that.  I just hope that once done it will be clear sailing for the next 5 years.  The reviews I read about Edgestars Ice makers said that this happens.  I spoke with the rep. and he said that only happened on the lower models, not the one I bought which cost more.  He said, " You get what you pay for."  So we paid more, but it still died.  Would I recommend this product to a friend?  Depends on how this plays out.