Great experience with Wayfair … I was nervous to be ordering a sofa online and living in Canada, thinking that once it was delivered here even if I wasn't fond of it chances are I would not be able to afford to have it shipped back again. I phoned their toll free # and spoke to Sarah their representative and was able to ask her any questions I had regarding the sofa and she not only answered them but played a big part in my decision to go ahead and order it. Once my order was placed the sofa arrived exactly on the day they said it would and I am very happy with everything. The quality is there the colour was exactly as I had hoped and their customer service is bar none. Will certainly order more items from way fair without hesitation.