First thing’s first- Wayfair customer service is too good. Even the midst of a global pandemic, they have been so helpful and lovely. Cannot say enough good things about them. 

Onto the couch It. Is. Teal. It is not emerald green even a little bit. If that’s fine with you, it’s a nice color. If you want emerald— don’t order this. 

It is, in my opinion, a little lacking in quality for the price. The arms seem flimsy. Due to its convertible nature, I would call it more of a fancy futon than a true couch. The cushions are stiff as noted by other reviewers, and the back is short. (I’m short, so it’s fine, but that might bother others.) The fabric is very soft. 

We will see how it holds up over time but the initial impressions are Wayfair rocks, this couch is mostly meh.