A top notch high dollar office chair, costs hundreds of dollars more than this chair. In the offices I have worked in (and do work in) though the chairs are usually comfortable, and highly adjustable, they don't have lumbar and neck support, heat strips or massage features. This chair is not nearly as adjustable as a high dollar office chair, it is nevertheless very comfortable. The wires get run over by the chair, so you likely won't keep it plugged in except when you intend to be very stationary. The massage features are functional and nice. It is not a cheaply made chair and putting it together was easy.
If you are looking for an inexpensive office or gaming chair, this is a great compromise. I am happy that I bought it.