You need to send someone to pick up the chairs. Your “Handy” service is worthless. They make an appointment and then wait till the day before they’re supposed to arrive and they reschedule. I will be disputing the charge on my credit card. I wanted to use the chairs this summer, but with shipping time and the 10 days I’ve been waiting for assembly, summer is drawing to an end. Particularly here on the Oregon Coast. I will not be ordering anything from Wayfair again.