We ordered two sets of these chairs and they arrived well packaged and in good condition.  All of the pieces were present as well as the hardware.  I’m 67 years old and was able to put them together by myself with no difficulty.  I bought them to replace a wooden set that we have had for 5 years and is now showing it’s age.  I liked having the flexibility of four nice sized chairs on our deck instead of a loveseat or sofa.  Now, they can be pulled up close to our fire pit and everyone has a spot.  Chairs are of great quality...I will keep them covered in winter to lengthen their life.  Cushions are fine...not exceptional, but they are for outside after all.  We are very pleased so far and are hoping that they do not crack or discolor.  The advice from others to not tighten screws too tight before all are in is a good one....very happy with this purchase.