I ordered two of the Elin2 Drawer NIghtstand.  One was delivered in perfect shape; the other had scratches.  When I called for help, the rep said there were no more left, so my choices were to take a discount or ship back the scratched nightstand.  Given the choices, I took the discount.  I immediately went on the site and the nightstand was, in fact, available.  I wrote Joss and Main twice and their response was, "Sorry, you got a discounted price.  There is nothing else we can do for you."  I explained if I had been given the choice to exchange immediately for an unscratched nightstand, that would have been the route I would have taken.  I am disappointed in the way the customer service reps treated my purchase.  The nightstands are beautiful, but living with a one with two major scratches does not make me a happy customer.