The mattress arrived super quick (within 3 days). Was boxed very tightly but as soon as I cut the plastic casing open, it began to inflate. After 24hrs we moved it onto the bed it was heavy but easy for 2 women to move. It’s firm but your body sinks like butter into it when you lay. I woke up for the first time in 2 years with no lower back or hip pain. I will be purchasing one for every bed in my house now. I haven’t slept this great for years