I would have given this tree a higher rating because my cats like it except for two things.

The fabric is thin fake fur, not carpet, which makes all the platforms very hard.  Only the very top platform has any padding at all. 

It's hard for my cats to get to the third tier as there is no hole or staggered platform to climb on. The only way up is to shimmy up the poles or as I have done, place the tree next to a dresser so they can move out from under the second tier and jump from the dresser up to the third tier.

They like the tree but probably wouldn't use it if I didn't have a launch pad to help them get up on top.   BTW my cats are exotic short-hairs so as "short hair Persians" they are not known for their climbing.  My female does love to be up high and is a great climber (very smart too, she catches and fetches) and yet even she couldn't figure out how to get to the top.