I am so glad we picked this chandelier.  It is exactly as pictured.  The install was a little tricky and that was due to the very poor instructions.  We had finished installing 9 ceiling fans and trading out a ceiling fixture in the foyer to a crystal chandelier, so we were able to draw upon experience for this install and it went smoothly.  These lights can be awkward for the layperson to install, but patience will produce a beautiful end result.  The pieces are ALL CUT GLASS and not plastic. A few pieces were broken but given it traveled to Florida during hurricane Irma, I am satisfied. Wayfair got on it and I received my replacements very promptly. Love the chandelier and I LOVE Wayfair!  :)