Ordered 2 sets of these chairs (4 chairs in total) and they arrived so promptly, next day! Easy to put together and 3 out of the 4 chairs were perfect, assembly being fairly straightforward. Nice detailing on the back and super comfy velvet upholstery - all very stylish and good value for money. However, one of the 4th chair's legs did not sit properly and it caused the chair to wobble despite lots of readjustment with the leg base. I gave up in the end trying to adjust it and emailed Wayfair to advise (with photos) of the faulty chair. Their customer service was brilliant! They replied to my emailed within an hour or so of contacting them and they organised a replacement for immediate despatch - it was a Friday so the replacement was received on Monday. New chair was perfect! Cannot fault Wayfair and, based on this customer service, I have every confidence in purchasing from them again!