As always with wayfair, it was delivered in a timely manner. It arrived in its original box. The box held up well, but showed signs of a rough transit.  My husband installed the fan in about an hour with little difficulty. We were missing the outlet box screws to mount the hanging bracket, so we used the ones from our old fan. We opted for the handheld remote instead of the wall control, but may attempt that install later. One of the connectors for the lighting kit was damaged  so we used electric tape to connect them securely. It is a beautiful fan and moves a lot  of air in our master bedroom. It’s also extremely quiet!