The product was fine. I ordered assembly but the product was delivered early and they didn’t change the assembly time. When I called two people gave me the run around . Then one rep said she changed it. There was no communication and nothing was changed. The four reps and manager all said nothing they can do and the product was too heavy to bring in. It was a nightmare trying to coordinate delivery and assembly, but most importantly the customer service reps did nothing to try and help. Finally the last rep I talked too spend a lot of time talking to the sales dept about a sooner date and succeeded. She was the only one out of six people.