One of the drawers for under the bed has the two holes that does not have the inserts for the bolts to screw into.  I thought the directions were pretty easy to follow and everything went together good.  I have slept in it for two nights and it seems pretty sturdy; which I was unsure of at first.  I sure would appreciate the hardware for the screw holes to be sent and I am trying to contact way fair about getting them.  If the hardware wasn't missing I would probably give it 5 stars for the price, comfort and functionality.