I am very upset because so far they have sent me the same item twice because both times they did not include the bolts that are needed to put the shelving unit together. So now I’ve got a return it again but I can’t speak to anyone on the phone about the fact that the manufacturer or whoever it is is not sending the bolts. There’s no way to speak to a human being at Wayfair.  It only allows me to return it for free and get a new one sent to me which will not have the bolts again, or return it and not get a full price return. This is ridiculous and I’m praying that someone at Wayfare will call me to make this right.￼