The rug itself is great but the petroleum smell caused me to return and to order another rug. 

Rug was unpackaged and placed in bedroom within hours the entire room smelled like a gas station. Opened doors and windows and finally removed the rug because the smell was so noxious.  

Rug was moved to an inclosed patio space with lots of ventilation. It has been there for 2 weeks and the smell has not dissipated. 

Wayfair’s customer service was quick to resolve the problem and get the rug picked up. The agent was helpful, courteous, and friendly.