I bought this 3 months ago, my daughter bought one also  after seeing the video.  I am enjoying it so much and determined to use it after spending the money.  This past weekend I cooked the best omlets in the special cupcake  and muffin pan thaat comes with the purchase! Toast even tastes better as it has the crust a little crispy and then soft in the middle.  We are so pleased with our purchase and haven't had any failures yet!  Here I am in my 80's and love my Power XL!!