Our family normally goes through a new machine in about 4 years or so with the amount of laundry we do a day. We used other manufactures in the past but this one caught our eye do the larger capacity of the washer and dryer and the amount of great reviews. This machine is quiet and easy to use. The transmission sounds solid compared to other manufacturers that actually slap a geared coupling together to change speeds. GE engineers really thought about service and functionality. The boards are out of the way and upfront and are easy to service. I have LP so it needed to be converted which took all of about 10 minutes (only wish the LP kit came with it as an option with purchase). Hopefully we can get many years out of this one. Overall it is a great unit, some reviews say it is loud but this unit is much quieter than my last 3 other units that were made overseas.