I ordered this mattress and received a message that items will be delivery around 18 of January , came early than mentioned and did contact DHL since I was working abroad for a week . message has been ignored and my parcel was delivered at the back of the garden for a week .... due to the weather (rain)  , the quality is no really good as excepting . All these issues have been also raised to wayfair . However, nobody from the customer service Team has contacted me to resolve the problem . very disappointed about the service