We do love this heater but did have an immediate issue with the starter on this unit. We paid to have this heater assembled and after the starter stopped working (after about 2-3 uses) we had to wait for the part, then basically disassemble part of the unit and reinstall the component. Felt like manufacturer should have ensured part was installed for us. Jury is out on longevity of the unit since we already had a problem. But if it continues to work, it is a beautiful heather and fits nicely on our deck. Fingers crossed....