when i called wayfair i had no idea what kind of heater i wanted i spoke to jered he went out of his way to be very helpful and we finally decided to go with this heater i have had it about a week now and could not be more satisfied it is quiet, looks nice, and heats my travel trailer with good even heat i dont have to keep turning it up and down i just set it and leave it alone which is saying a lot for an electric heater jered and this heater are both awesome