Absolutely fab from start to finish. Ordered over the phone, lovely guy, very helpful. Email to confirm order then a day or two later email with delivery date. On the eve of delivery we received a text and an email with a two hour time frame, perfect. Then on the morning of delivery we had a phone call to give us exact time. The service was second to none. Hubby put swing seat together himself (although he could have done with some help) while I dashed off to hairdresser!! 
I absolutely love it, I can't fault a thing plus it was in the sale too. Brill.