We purchased this fireplace back in May and finally just got around to installing it due to a renovation we were completing. We are super happy with the way in looks in our living room. The only issue is the touch screen does not work and we have tried all the troubleshooting options. We are no longer eligible for a refund/exchange due to the fact we have had it for over 30 days. This is very disappointing. Just wish there was something that could be done about it since we just pulled it out of the box tonight.