We really like ours. Do we wish we had a real fireplace? Yes, but this is a great alternative. It doesn't kick out a ton of heat, but I think we like it mainly for how it looks and the nice glow of the logs and the fact that it's safe for our cats to be around. It does provide some heat and comfort during the winter. We even turn it on during the warmer months because it looks so pretty and you can adjust the settings so it's not putting out any heat.