I was very happy to get this nice looking little appliance. It really is quite elegant but looks can be deceiving. 
I am still cleaning up the mess this thing made.  There is no way to get it cleaned up. I followed the directions about how much to add to each sandwich. Much to my horror once the sandwich was in and the device was closed cheese was oozing out all over the place.  Any way it has been permanently retired and will have to become a decoration because it is incapable of performing as a sandwich grill.