I was working with Amanda S., one of the Wayfair customer service reps about the problems with the clock I received.  Last correspondence was May 2nd and she hasn't replied.  Please find below the info she was asking for:

Packaging condition:  The package condition was pristine.  No issues at all.

Description of the damage:  If you look at the attached photo, you'll see that there are six tabs which must align with six slots.  One of them doesn't.  I cannot tell which piece was machined incorrectly.

Photo of the damage:  Attached.

Name and number/letter of the damaged part:  There are no part designations in the contained paperwork.  

Number of replacement parts needed:  Not sure.  If I had an entire new package, I could probably produce a correctly aligned wall clock.  Sorry I can't be more helpful.