The first door was cracked on delivery. wayfair  quickly sent a replacement. However the other door had a small gash in the door. We just kept it and filled in hash before painting. I think the items are damaged in transit. The poor delight had trouble carrying them to the door so I imagine he dropped before it even got to us. Maybe with heavier pieces wayfair should ship   with a company that specializes in heavy items. One little fed ex man is not enough . The door are beautiful quality great. Just the shipping damage was the downside.