I am writing this review from my comfy new futon! As far as comfort (1 priority) I am extremely satisfied with my purchase. The mattress is thick, soft to the touch and firm but not rock hard. Assembly only took about an hour and I got most of it together myself just needed help toward the end of assembly. I purchased the natural color frame but may end up painting it as I dont care for the color. Also, there is quite a bit of offgassing, 4 hours after assembly I can still smell an unpleasant odor. All in all I am very happy with my futonextra bed for my office just wish I would have bought it sooner!