I love it. It is soooo comfortable. I like the cup holders, most chairs don't have them. These can be tucked away when not in use. The heat get plenty hot and the massage is great with lots of options. It is not made for tall people, but fits my 5'2 ht. It was easy to assemble. Only complaint is I wish it would have come with directions for the remote on the different modes of massage. But you can try each one and figure it out. Easy to use. Would buy again.