I chose this oven because it offered features I thought I wanted. (Steam bake, Steam clean, etc.) However, I find it daunting just to turn on the oven to a mode (bake/convection) etc. and set the temperature. It does a beautiful job of baking and roasting, I just wish it were simpler to use. I also do not like the glide racks in this oven compared to my last one (Electrolux). I find the glide rack exasperating to try to shift to another position, particularly in the upper oven. The steam bake feature, however, was worth the rest of the annoyances that came with the oven.