I love this faucet. It arrived without a part. I didn’t realize the part was missing until it was installed. Wayfair ordered the part for me but it was taking a bit longer than expected. Amazingly, they sent me a whole new faucet with the part I needed. 
Then, they sent me the missing part a few weeks later!! Now I have an extra faucet at no charge!! What customer service this company has. I have been very impressed with all of my purchases. The customer service is top notch.