I purchased this bed after reading many of the reviews and had hopes that I would be as happy with my purchase as many others.  I was very disappointed when my husband and I attempted to assemble the bed,  the predrilled holes and pegs did not line up, therefore not able to assemble the bed.  I called customer service, they took down the info and said someone would be calling me within 48hrs.  Today is day three and still haven’t heard anything.  Called back and someone should be calling me in 24 hours.  Mind you I have family arriving from out of town that the bed was intended for in which they now have to stay at a hotel.  Very disappointed with this whole incident.