Five stars for customer service. The cabinet arrived with the wood split in the door where a screw had been put in incorrectly. I called Wayfair about a replacement door and they sent me an entire replacement cabinet with no hassle when they couldn't get the door. The cabinet itself gets four stars. It hold a ton of DVDs, but the hinges on the doors are very weak so if you fill them up the doors pull down somehwat. The color is just what I wanted and the styling fits in well with my home and it holds my media collection, so I'm pretty happy with my purchase.