This is a quality piece of furniture, the BIG problem was directions did not include what hardware was needed to connect the bed frame.  I had bought a Bolt-on to Hook Conversion Bracket from Wayfair. When I assembled the headboard, directions only went as far as slice two holes for the proper size bed.  Once the holes were accessed, I attempted to put the hooks into the headboard, but none were found.  I ended up going to a furniture store and purchased a plate and bolt system.  The Manufacturer Abbyson had a number to call, but no one answered, went to voicemail and as of yet called me back.  Abbyson support is zero stars!