I just received this chandelier which was packaged perfectly. It looks exactly like the photo and is completely lovely. Understated elegance and well made. I have not installed it yet, but so far it has lived up to my hopes and expectations, especially for the price. The only difference is that the cord extending from the ceiling isn't black as shown, it's clear. I will update my review when the fixture is installed, but I can't imagine that it will disappoint.