i have purchased items from Tried & True in the past and they have arrived in good condition.  this time the packing box was torn in one area.  upon opening the package i discovered a gouge in the tabletop of about one inch long and about 1/3" deep.  however when you purchase T&T you roll the dice.  i was able to fill in the hole w some sawdust and wood glue.  it's not perfect but otherwise the table is absolutely beautiful!!  the color is a warm honey brown and by the grain it is obviously real wood.  even if i have to use a runner, it was still worth the "open box" price.