The back of the headboard arrived busted in a spot, but we were able to tape and secure it. (The packaging was a little thin for freight shipping, but all visible parts were fine.) It was really easy to build and the dark charcoal color is a nice neutral. It could easily be used with a variety of decorating styles. The height allows for pillows to be place on it while still showing some of the headboard. I think this piece's biggest "win" factor is the shelter design. A lot of upholstered headboards show unfinished legs, but these are upholstered in all the parts that would be visible.