The pros:  Easy to assemble, and the swivel worked great.  The color was true to photos and the price is awesome.  The reasons I had to return them:  The fake leather material felt cheap and thin and the sewing of the seat was irregular.  The arms were very thinly padded and didn't seem like they would stand up to regular wear and tear.  The backrest was lumpy.  Not a good fit for a home filled with other more high-end pieces.   Thanks to customer service for making it right.