I love the look of these chairs, but Wayfair can't seem to get it right. This is my first Wayfair experience, and unfortunately I am very disappointed! For the first order I placed, the metal backs came bent and did not line up with the seating cushions. I immediately reported this to customer service and was delighted with how easy it was to replace the set and resolve the issue. I received my replacement chairs today, however I encountered yet another issue! One of the chairs in the set was completely missing the predrilled holes in the metal base, and I am yet again left with a chair that cannot be assembled. I contacted customer service, and hopefully this issue can be resolved as easy as the first time AND that this time, the replaced items won't have any more defects. Again, I'm very disappointed because the one chair that I have assembled is BEAUTIFUL.