I absolutely love this coffee machine. I love both my hot and ice coffee's and this machine makes it so I don't have to place the coffee in the fridge to get cold. It comes with a tumbler for the ice coffee. This tumbler is marked with how much water and how much ice you need. It makes the perfect ice coffee. The process of making the coffee is also faster than traditional coffee makers. I don't have to wait as long which I love. This also comes with a frother for lattes. You have your drip tray which comes off to clean under it, you also have a removable basket to re use and clean. This machine has different coffee options such as hot and ice coffee. I over all love this machine.