It’s soft.  Like it says.  The reviews aren’t off.  My purpose in it is I have a hard memory foam Mattress and just wanted to add just a little cushion to it. And this worked perfectly. Could have used a little more firmness as it can be a little difficult to roll over. But I’m good with it. In fact I sleep great because I kind of enjoy that feeling. I do wake up in the exact spot I fall asleep which is t always how I’ve been.