Product was great but the boxes were damages in shipping.   The hardware was in a very thin plastic bags  that tore open.  It sounded like you a kids piggy bank when I picked it up.  About half of the nuts and bolts were missing due to the damaged boxes.   This seems to be a very common issue.  A thicker bag or even a box could solve this problem.  The company said they would be sending replacement parts.  We'll see.