The delivery was very efficient, great customer service and friendly. 
The product was very well packaged and wrapped in multiple boxes that were easy to move up and assemble upstairs.  Once all opened, all the instructions matched the alphabetized hardware. My 8 year old son was able to help his father working together to assemble. Very easy and exciting.  Durable, and perfect for a child like mine that will be a very tall kid and can have sleepovers. The small bookshelf is a great way to negate the need for a nightstand and the whole set up maximizes the rest of the space in the room. 

Pros: Easy to assemble, great quality for a great value, not at all cheap.
Cons: Not enough color choices, would like in white for my daughter