The buffet and hutch is a great addition to our kitchen and has the look and storage we were looking for to complete our kitchen.  It did arrive slightly damaged (slight splinter in the wood and chipped) but they replaced the panel.  We did have issues where the replacement panel was stained incorrectly or was damaged too but customer service never questioned us and always re-issued a replacement.  We are hoping third time is the charm and asked them to look over the replacement part prior to sending.