We are very happy with our planters.  Though I think these are specified for both indoor/outdoor use (it's been a while since ordering - please excuse me if I'm incorrect), we'd needed a few large planters for indoors, and these are great.  It was not easy to find large planters in a 'matte white.'  They look wonderful.  
When there was a discrepancy between the date of delivery upon purchase and the date we were notified of a few days later, our communication with customer service was easeful, and they helped make sure we received the planters by the date that had initially been confirmed (the "get it by..." had been a determining factor prior to purchasing).