We updated our bathroom and purchased this toilet Sept 12th.
Three months later the bidet portion is no longer working. The wand fails to extend, makes grinding clicking noises and when you attempt to use it sprays the wall behind the toilet.
I called Wayfair and was told I'm  really supposed to deal with the manufacturer directly, yet the manufacturer, Horow, has no working phone numbers. I spent $750 on a toilet that broke within three months of minimal use. Wayfair says the burden of warranty is on the manufacturer, for which they couldn't even find a working phone number for.  I would not recommend buying this toilet and I certainly would never purchase anything expensive or that would  be expected to have a normal life span, from Wayfair. This is unacceptable.