Had this just 2 days, but have some observations. 1) As the installer, access to water inlet is clumsy.  The inlet is aimed toward the left wall where there is no room to make a 90 degree turn with a stainless steel flexible water line.  I had to bend a soft copper tube sharply which added 2 more joints to leak. The inlet should be directed down where you have more room to turn.  There were no instructions indicating there was an access panel to make installation easier. 2) It makes ice very quickly. 3) Ice dropping into the bin is quite noisy so if that bothers you then this one is not for you. Perhaps all ice machines are noisy. It went to the garage for that very reason