This is just what we needed! Pacie is our fourteen year old beagle and it is hard on her to be on the floor. This bed seems to be just the right cross between softness and support. It came all balled up in a shipping bag but immediately bounced to its shape and thickness upon opening. It is a great size for the price..plenty big enough for our aging beagle. It took her a few days to begin using the bed but now she loves it. And our son's little dog also loves it. Great product. ..great price...great shopping experience.