Twelve years ago we purchased a Price Pfister kitchen faucet with a lifetime warranty. When we finally had a problem, we learned the faucet had been discontinued. Price Pfister offered a replacement of a new item to replace the old one. After emailing a picture of our old one, they actually quickly sent the replacement at no charge. We love the new one! We love the lifetime warranty! The customer service staff were so pleasant to deal with! Thank you.