After almost two weeks I still hadn't received notification that my purchase was shipped and at checkout it stated the expected delivery date was two days from when I realized this.  I went into my page to check on the package being shipped and there was no information so I chatted with customer service.  They had not interest in helping, basically told me they couldn't tell me anything and that when it ships it ships.  I was disappointed in their lack of interest in helping AT ALL.  I'm giving it four stars because of that experience, BUT it did actually arrive two days later, and it's beautiful.  So, if you're looking for a nice filing cabinet, I really do like this piece of furniture, I however am not such a fan of Wayfair and will choose to purchase from other sites from now on.