I bought this online and received and installed on November 4th.  I have had nothing but problems.  It makes horrible noises (grinding sounds) and when I add water, it runs water through the machine and melts all the ice that is already in the bin.  Now I have NO ice.  It starts making ice again but this has now happened every single day where it melts all of the existing ice.  At this point, I just want my money back!