I gave my purchase 4 stars. A couple problems could be a very easy fix. I love my chair. But Wayfair should tell you the chair definitely comes in three boxes! The manufacturer doesn't tell you the assembly book is in the side pocket of the chair. Assembly was easy but the electrical instruction were minimal, at best, and the electrical schematics were very tiny. Almost illegible. Lots of trial and error. BUT...THE CHAIR IS GREAT!