I received my dehumidifier about 3 weeks ago. Shipping was very fast and it arrived in perfect condition. I installed it that same evening, within a few hours it brought the humidity down in my finished basement to a comfortable level, by the next morning it automatically turned off and started cycling after I set the controls to 65%. I am very satisfied with this product. Last week I set up the continuous drain, no leaks ,works the way it supposed to. Next I will set up the pump and try that feature. I eventually will buy another for our vacation home in Florida if this one continues to work this well.