I probably should have returned the juicer when I first got it but I was anxious to use it.  The parts did not line up straight so that may have been why it did not extract all the juice it should have extracted.  I kept using it because I did get a fair amount of juice.  Then one day it made a popping noise and didn't work at all.  Hubby tried to fix it and it works but leaves a lot of the juice in the oranges and grapefruit.

Pros: sturdy, easy to clean
Cons: not assembled correctly