I love the crate and so does my dog. The pad is another story. Sophie soiled the pad, so I took the cover off to wash, expecting the pad inside to be waterproof. But it was not and the pad was soaked with urine so I tried to wash the white fabric covering the foam pad and that was coming apart at the seams. Very poor quality cover for the pad. I am referring to the cover for the foam, not the cover the dog rests on. That is very nice and easy to clean. The pad cover, no.