ordered two of these... first box had already been open but after inspection I found all the parts needed.  I got it put together in less than an hour   I started on the second box that appeared to be factory sealed and found that the hardware was missing.   will have to wait to see what customer will do to make this right   one other thing that I found annoying was that cheap foam was used  in the boxes to protect the product so unboxing made a huge mess of little broken pieces of foam everywhere