Product was fine and easy to put together if youre used to particle-board furniture.  Two star rating was primarily related to lost part (door handle) as a result of holes in the box.  These companies are using cardboard that is not sufficient for medium to heavy weighted items.  Tried the online chat (my first time) to resolve the issue and it sucked.  Marcus B from the call center was outstanding and did a great job.  Biggest issue was the manufacturer doesnt provide replacement parts.  The only two solutions were either a ship me a completely new cabinet or a refund - I chose the latter.  It would have been ridiculous to put together an entire new cabinet for such a small part missing and whos to say the second package wouldve arrived complete.  Wayfair should require manufacturers to provide replacement parts as a matter of good customer service.