We received the couch with *no screw.* We got two sets of instructions and *nothing* to put the thing together with. I have been trying to contact Wayfair and the manufacturer for two weeks with 0 results. They boxes came mangled and falling apart with the couch pieces crammed in so hard that it bent the back pieces until they curved. I am SHOCKED that Wayfair allows such a poor product to be shipped out under their name and can't even get us shipped a new set of screws to put the bent couch together. Don't waste your money on what looks like a great couch. Customer service and packaging are awful.