I absolutely LOVE this vanity.  The first one was delivered with a shattered sink.  Wayfair handled it with NO problem,  I uploaded a pic of the damage, and they delivered a new one.  Told me to keep the damaged one.  I donated it.  I received the new one, packaged much better, and it arrived in perfect shape. However, it doesn't fit in the space I intended it for.  So, I am returning it.  That so far, has also been a hassle free process.  Although I threw the box out, so not sure how to package it so it doesn't break on the way back.  Overall Wayfair's customer service and products are well above average.  I am very pleased and look forward to doing frequent business with Wayfiar!