The mirror is beautiful and the perfect size.  The cross bar on the back of the mirror was not at the proper angle and even the adjustable hangers didn't help.  We had to move the hooks on the back so it would hang properly.  We also had to move them in, so they would hang from the studs.  It's a pretty heavy mirror.  The customer service was great.  I received a quick response to my problem and was offered a bit of a discount for the headache.  All in all this was a good purchase.