This product arrived in three separate pkgs, so it would have been advantageous to know that up front!! The directions were not super easy, but not too difficult. However they stated it should take 1 person 45 minutes to assemble this, and it took my 2 sons and their Dad almost 3 hours to finish this - without a break. Also 2 hex wrenches would have been so much easier (you only gave us one), as two people could have been working on assembly at the same time ) 
The order itself came with lots of protective packing, and it arrived in perfect condition - 5 days early I might add during the holiday season. It looks exactly the the product picture, and we couldn’t be happier!!! Now we are just waiting on a TV to finish the wall  Thanks, Wayfair!