This couch took much longer to arrive than we expected- it originally said 2-3 weeks from the order date. It took over a month. So that was frustrating, but otherwise it is a pretty nice couch. The color is as it appeared online, and it is firm but comfortable. The only things I would really change are: 1) the plastic feet (why plastic!) and 2) the fit of the pieces (as they don't quite line-up perfectly). It was cheap, though for a sectional and looks pretty good, especially if you ignore the 2 things I mentioned.