This is our first hot tub and so far we love it. 
We have had it for about a month and have had no issues. Placing the hot tub was no problem at all, my husband and I were able to move it off from the pallat and easily carry it to the corner of our patio.
 Just place it where you want it, fill it up, plug it in and you are done. It takes about 12-15 hours to heat completely.