We've had this refrigerator for about 1 month.  We love the looks and style of it.  We had a side-by-side before this one so we are getting use to having to open 2 doors often to get to food in the refrigerator.  The deli drawers and veggie drawers cannot be accessed unless you open both doors.  Also, the shelves are short and its difficult to even get a container of milk on them.  The water/ice dispenser is nice.  We don't use the hot water dispenser that often.  It's slow to get water and only dispenses 10 oz at a time; however, it's probably faster than a microwave or on the stovetop.  We don't think there is an alternative to the French door design and we were tired of the side-by-side.  Maybe some day they will build a better mouse trap.  Overall, we are happy with it.  The good outweigh the bad.