Item arrived okay. Upon assembly, the handle of the adjuster arm broke off in my hand. Be careful when assembling/using. Also, this chair is held together with 5 screws, all of which are on the base of the seat. The upright support and the seat back just sit in place on/in the slots for them. So you can't pick this chair up to move without being very aware of where you are holding it, because it will start to come apart.