Very heavy box! There’s a special cutting tool for plastic-didn’t see it until after I was throwing out box. Would’ve been better than scissors I used! Mattress unrolled easy for placement on bed-best to lay it on bed and unroll it from plastic! 24hrs later it’s plumped up and feels very comfortable when I lay down on it. It’s for a guestroom, so I guess I’ll have to wait for my first overnighter to get a review from them! So far a good product for a good price! ￼