I would give this zero stars if it would let me!! Chair was cheap looking, stuffing in the back feels and sounds like it is STUFFED WITH NEWSPAPER and the chair does not tilt. When we called customer service regarding a return because of cheap quality, they said $150 charge to issue label and pick up. Really? Even after we told them that the quality was garbage and not as presented. SAVE YOUR MONEY!! We will never use Wayfair for business or personal now that we know that they do not stand behind their products. A small item, no big deal to return, but a 66 lb box? I told customer service this was our very 1st purchase and they did not care. They said not damaged or defective, so no full refund. Bad business tactics that just lost them a customer both personally and professionally.