This bed is very well made. It’s completely encased in a mattress cover that is accessible with a zipper. It’s a bit on the firmer side so we added a memory foam topper which helped. Some people may like the firmness but we are used to super soft. My only complaint is that the fitted sheet will not stay on. The mattress cover is silky and the sheets slide like crazy. To eliminate that, I bought sheet straps (as seen in the picture)to keep the sheets from sliding. Aside from that, it arrived quickly and is great quality. I am happy with the purchase.