I actually really like this chair- it's the perfect size for me, it has good support and is easy to clean. I only gave 5 stars because when it arrived, there were dirty hand prints on it from packaging and the tilt function is not working. I have been ordering and returning chairs so much to find the right one for me, that I just didn't care enough to do another exchange. Luckily the dirt was easy to clean off and I might somehow be able to fix the tilt. So nice chair, but the condition it arrived in wasn't great.