I am writing regarding the order #3780047921. I have already made a complain about several issues with the order, including:

1. Damaged packaging.
2. Stains and damage to the sofa.
3. Different colors between the chairs and sofa.
4. Different colors between the wood bases of the chairs and sofa.
5. Short wood-based.
6. Loose screws.
7. Shortage or missing assembly screws.

Considering these defects and damages, as well as the difference in colors, I would appreciate it if you could review the situation and advise on the best course of action. Considering the inconveniences caused and the additional costs incurred for assembly and unboxing, I kindly request a full refund and compensation.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Best regards,