I would give zero stars but it's not an option. This is the 2nd fan that I purchased from Wayfair and Modern Forms. The first fan died after 3 months (a processor needed replacement) so they sent a new fan. All good but the fan is on 10 foot ceilings and the cost to install was $160. So I had two installation costs for that fan. The 2nd Modern Forms fan I purchased 4 months ago just died also. They tried to walk me through updating firmware and resetting factory settings. NO luck. They will send another one but that's another installation fee they will not cover. I've had it with this company and their inferior products. BEWARE!