The bookshelf came in and the delivery person left it at the bottom of the stairs with the box all torn up. The internal parts were not damaged, but the back board was clearly discolored. Also, be careful when putting the backing on along the ribbing....they don't match up as it should and so some of the screws ripped through the mid-ribbing. Also, there is tape on the backing to keep it together, but it splits and you see the brown tape (I have a black bookshelf). I gave it 3 stars because it is quite sturdy and despite those listed above, it does look nice.