Ordered 3 counter stools from the open box option (which is supposed to be cleared to have no damage or defect) and 2 of them arrived with the wood base cracked in half and one chair halfway already put together. Other than the chairs arriving damaged, the one chair that was in okay condition is comfortable to sit on, the cushion is thick and doesn’t feel cheap. The cream color is a lot darker in person than online and the wood base is more grey toned. Wayfair did a good job on shipping fast but FedEx might have damaged the boxes during delivery. 

I would definitely recommend buying the brand new counter stools to ensure they don’t come with any defects or damages. They seem worth the price.