Horrible customer service! My first order didn’t not arrive and the second frame was the wrong color. I asked for a refund and I was given the runaround with FedEx and Wayfair. FedEx came two times to pick the item up but always left without doing so due to the weight of the product. I relayed this to customer service and was told that a freight delivery service will pick it up. That never happened and FedEx was sent the third time. I got so frustrated that I just threw the frame away. Don’t care about the refund any longer .