this cover is the best one we have found so far because it repels fur from  two large dogs. we also like how soft it feels. we were sent the wrong size and  I contacted customer service. they responded quickly and sent out another one in the correct size. the item was on sale so they let us keep the first one as well and told us we could donate it to charity or keep it for our personal use. so it was nice to know that when errors do you happen they are responded to quickly.