The bookcases are beautiful and would have been amazing. I ordered two and they both came damaged. The boxes were in really bad shape and you can tell they weren’t packed well. I ordered replacements, because I really love these bookshelves, but I didn’t even let the FedEx person take the box off the truck as the replacement was also so damaged.   So disappointed. Customer service was friendly each time I spoke to them. . I believe it is a packing issue. These shelves are so heavy and they were not packed well at all. The short sides  of the long boxes had no protective coverings inside.