The bed arrived on time and was not damaged.  Assembly went well until it was time to install the wooden slats that are supposed to support the mattress and box spring. The slats were cut longer than the width of the bed and I really had to finesse them in to secure them. I ended up ripping some of the lining on the inside of the padded side rails and the last slat my husband actually had to trim on both sides with a saw. I followed the instructions exactly but its pretty obvious that the manufacturing is not high quality. The overall finished product is nice and my 16 yr old is very happy with the way it looks in her newly redecorated bedroom.