Wayfair’s lack of customer support is the worst I have ever experienced with online shopping. I bought this set of chairs which looked great but it came with defects with physically hurt my wife.
- one of the part was rusted
- another part had a rough edge with a wire protruding out which stuck my wife in her finger and came off in her finger. 

I contacted customer service at the end of November and to this date had no resolution. I will be returning these chairs and will never shop from Wayfair again.