This was my first purchase of anything that I haven't seen in person. Surprised when it arrived, beautiful rug but it does have a smell, hopefully it will fade with time. The price was right. 
There were two issues with the shipment of the rug. First, the end was folded so it was hard to unfold the end, the rest of the rug was rolled. The second, it was shipped in plastic that was torn in several spots. I didn't find any rips in the rug during my preliminary view.

Pros: The shipment was fast. The colors and pattern look like the picture. Not sure about the durability but feels thicker than expected from the prior reviews.
Cons: The end was folded, so it was hard to unfold. Put heavy objects on the end to hold it down.