I ordered A fully adjustable bed which goes up and down as well as recline. This bed only reclines. Also, I ordered two hand rails one for each side. I have only one. The sales man was specifically told of my needs many times. Did he charge me for two rails? I imagine he did not charge me for the better bed. I have no legs and a bed which goes up and down is very important to me to match my chair and I told him this many times. The frame instructions said it takes 30 minutes to assemble and it took over 4 hours with me and my 17 year old son. And, it doesn't even touch the bed.  I hope the mattress is not a cheap uncomfortable one.