Hi 
I bought foam mattress, the delivery was on time, the product was in it's original condition and packaging was perfect, but it didn't meet my expectations and the quality I was required.
I requested the refund, and I was amazed when I received the return instructions, it was step by step and easy to complete, it took only two days to collect the item and the soon they received the returned item, they released the payment. On the third day I received the full amount back into my account, which increased my trust more and more.

Thanks