I bought a new Queen size Tempur-neck pillow. Ordered the contour queen pillow protector for this pillow from the Tempur-pedic website. The pillow protector does not fit! The body of the pillow protector is too big and the length is about 4" too long yet it is for the queen sized pillow. I didn't know at the time but the dimensions for the pillow and the pillow protector are different. Called Tempur-pedic for info. and possible return and was told this item was not returnable. I didn't use it and it wasn't what I ordered. The picture on their own website shows a pillow protector that is a snug fit. I probably won't use it. If you want a pillow protector for the Tempur-neck pillow, don't waste your money on this one. All the accessory items that they sell are non-returnable.