I am so happy I got this toaster. The features on it are fantastic.The instruction guide tells you everything you need to know.The extra wide slots come in handy.I love toasting my bagels in this and you can get just the right setting.The frozen setting is great for when you want to keep your breads in the freezer which I sometimes do and they come out nice and crispy just the way I like them.It is easy to clean and I love that the cord goes in the bottom so you dont have to ravel it up around the toaster.