All of our cats love this tree even though it is a little unstable. It is placed by a window and provides several "viewing" platforms. What I think it lacks, as a human, is cushier covering. It feels like very thin fabric on wood. There is no cozy factor at all and the top shelf has a very tiny raised edge on two sides. Higher sides would be nicer. The cat who sleeps on top usually always selects the other tree they have that has sides that are over 2" vs under 1." The little house is a hit and overall it has been a good purchase. The quality is reflected in the budget price. Our cats all give it a thumbs up & I could afford it..