I ordered this product 6/13/2020; it arrived 8/7/2020.  
It is ok.  The awning is nice but it should come with the support bar, as it is 20x10 ft. long and hangs down at the end of it.  I like the fact that it is retractable; and it has a motor.  It was just installed last night using Handy.  I haven't had sufficient time to really enjoy it but so far I like it.  
I went on the Aleko website to get the support bars and not only are they not listed, most of the accessories are sold out.