Very comfortable chair however I had to make a couple of changes. The lumbar pillow is too thick and hard. Luckily there is a zipper and I removed about an inch of padding and it fits perfectly now. I could not position the head pillow so I removed the straps and am using heavy duty Velcro to hold it in place. Assembly wasn't too difficult but putting the armrest screws in was the most difficult. Place the chair sideways to get a better angle to put the screws in.