I really, really love this chair. It's not soft and cushy like it looks, but I prefer a more firm chair so I stay alert while working. It's also big enough that my basset hound can sit on the chair with me without knocking me off, lol. I've had fleecey chairs before and this one feels sturdy and higher quality than my past ones in a similar price point. The hydraulic lever is very stiff, so I did need my husband to show me it really does work, and once I got the hang of applying enough pressure, it's all just fine. :)