Packaging, instructions, installation were all great. This is a nicely designed well-made product and it feels the way it should. The addition of the lock sense feature also SOLVED an issue we had with the prior lock that would engage with the door open, and then damage the door if someone tried to close the door. Geofencing and auto-unlock work well for me, but not always for my wife who has an older phone (time for an upgrade!).

One issue that remains, and I'm not sure if any lock can solve it is that the bolt is sometimes not perfectly aligned with the strike plate and hole in the frame. The lock will try to engage, hit the strike plate, then reverse. Amazingly, there's NO NOTIFICATION on the app that this happened! This NOTIFICATION really should be added so homeowners can return to the door and fix the issue