Items arrived quickly, 4 boxes, took some time to put together, will go faster if you have a second person to help you. Looks amazing, solid, great quality. I noticed a split in one of the chair backs, contacted customer service via email. They let me know they would quickly take care of the issue. It ended up they couldnt send me one chair back for replacement. So they sent me another ENTIRE set. It arrived 1 week after contacting CS. Very happy customer. You cant buy customer service like that any more!!! Thank you Wayfair!!