I am very pleased with my swing seat, it arrived before the date in the original email from Wayfair. It comes in two large boxes & even though only one box turned up on the Friday by courier. Wayfair was very easy to get in touch with, explained the problem to customer services & by the Monday the 2nd box had been traced & delivered. It takes 2 people to put it together, the instructions are easy to follow. I've used it several times already as it is very comfortable - ideal to sit & read a book with a drink in the garden. I would definitely recommend Wayfair online & will use them again.