Huge Delivery Problem

Received our order ond Wayfair to report that the cover for the hot tub was not included. We were told that the cover should be inside the "box" with the hot tub. The hot tub didn't come in a box. It came wrapped in plastic without the cover. The product itself looks great and we can't wait to use it but will have to try and wait patiently as there are potential liability issues with having a hot tub without a safety cover. Waiting for the new cover to arrive -- which may take another 10 days before it arrives.