Bought this in 2007. After a couple of years, there was a poor water flow. Knowing it was guaranteed, went back to the store that I bought it from. They said I had to contact PriceFister. Didn't have a phone number so I tried email. A few years have gone by. No response. Tried of having to brush my teeth in the kitchen sink. The towel bars and T.P. dispenser are fine. Don't remember if it was the Tuscan bronze or Bronse.