I’m not a fan of handy.  I’ve had jobs that I scheduled that weren’t done because I was in the Hospital.  I tried to cancel ahead of time and request a refund but it’s not possible.  I had scheduled an installation with them on an item that was never delivered but couldn’t cancel and they won’t give me a refund.  My requests to cancel were all for legitimate reasons but I had to pay up front and can’t get a refund.  It’s not possible to  get your money back.  Most companies would give you a refund and have a way to communicate with them…Handy doesn’t even have a phone number.