Came in 2 big boxes a whole week apart. Couldn't get started because the directions and first parts were in 2nd box. Mine had screws that didn't fit and misaligned pilot holes. So misaligned had to leave some of the bolts out to make everything meet up correctly. Also has cracked piece that ended up being the top so its VERY noticeable. Interior crate measurements listed are incorrect so buying a crate tray to protect unit is impossible. Looks super nice from afar but unfortunately wont last once a dog gets sick or has an accident.