This waffle maker is great. The waffle surface never sticks and it is easy to retrieve the waffles off the griddle. The supplied tongs, makes sure that you don't harm the griddle surface. The 'buzzer' or 'whistle' sound, takes the guessing out of when the waffle is done. Cleaning of the griddles is easy, though the coated surface never leaves much to clean. I also have been able to reduce the oil amount in my recipe! That make everybody happy and the waffles taste better.