Delivery was prompt and assembly (sliding the back into place) was very easy.  The chair looks just like the photo, so I am very pleased with its appearance and comfort.  However, once reclined, I could not get the footrest down, nor could anyone else.  Finally, when time allowed, I turned the chair over and sprayed lots of WD-40 on all the moving parts.  It worked!  I am 73 and only 5'2",  so I have to kick the footrest to return it to the closed position.  Hopefully, it will become easier after the parts have loosened a little.  I think the chair is overpriced because it needs so much attention before it is satisfactory.