I ordered two of these recliner patio chairs for my enclosed sunporch in burgundy.  They were very easily assembled, but it helps to have someone hold the piece while it is put together due to the weight of it.  All pieces were accounted for, no damage, and end result is exactly what I was looking for!  From online ordering, to confirmation, shipping information, and all communications regarding this order, it couldn't have been better.  I can always find exactly what I need at Wayfair, you rock!