I love the fireplace perfect addition to my living room. I’m giving 1 star based on the poor customer service from wayfair. This item went on sale a day after I purchased the last one and I’ve been told per policy they will not price match because it is out of stock. I purchased the fireplace for 899 and it is now on sale for 711 and still out of stock. My concern is how can an item go on sale when it is out of stock and continue to price drop. I’ve repeatedly asked for the policy where wayfair does not honor their own sale prices and not one CSR can show me in the terms where this exist. This does not show any value in your repeat customers as I always purchased from wayfair with no issues. At this point I’ll never buy from them again as they’ve shown me exactly what customer service means to them.