I really liked my Singer right out of the box, but then I had a problem. My bobbin would not work right, so I took it to my local shop. The repairman found the problem corrected it and I picked up my Singer later that day, it was only a week old so it was covered under the warranty. The hole where the needle goes down into the bobbin area is to small, I was bending or breaking my needles. I made the hole a little larger and have had no more problems. I removed the snaps off 6 racing shirts and replaced them with Velcro, my singer did a great job. I was a little unhappy at first, now that the problems have been repaired, I love my singer it does what I want it to, with no more problems. I think Singer should give each purchaser a class on how to operate there machine before they leave the store with it. Show them and explain to them the basics of how its features work, what to do and what not to do.