What an innovative and unique appliance! You can tell the thoughtfulness that went into the design - every feature feels like it was made with the end user in mind - the easy pre-set settings, the intuitive display, a built-in temperature probe for perfect cooking every time, the app, the keep warm feature, the smoke clearing feature, the dishwasher-safe grates, the easy clean-up drip pan and pellet waste bin... everything is extremely user friendly. I don't own an outdoor smoker, but have already smoked two different kinds of meats and they came out tasting excellent. And with the 3 racks, it can hold a surprising amount of meat. I think I just discovered my new favorite kitchen appliance!