When the package arrived via FedEx, the box was partially open but that wasn't the issue. All parts were accounted for, so I was happy. As for the product itself, I would not refer this to another customer. The plastic is very thin, which makes it difficult during assembly. When I say , thin I mean very flimsy. The instructions are all pictures, no words. I wish we didn't look for the cheaper deal and spent a few more hundred dollars to get a nice shed. I'm afraid that after the Colorado winter, we will need another shed.