Item is very good quality. As others have pointed out it does make a bit of noise when my dog moves around due to the material it's made from, so that might put off some dogs/owners. I've only given four stars, which is due to the website and not the bed, as on the website the item is shown next to an image of a washing machine and is described as 'washable', but the label clearly says 'wipe clean, do not immerse', so not suitable for washing in a machine.