We have owned this for a little over a year and it has broken to the point of needing to be replaced. The cartridge and the nozzle have both broken and water barely flows out of it anymore. I reached out to Italia Faucets to see if they could do anything. I sent picture and videos showing what was happening and that I could put a different faucet on and the water flowed really well. They were helpful at first and said what was wrong with it and that they would help me but then they just stopped talking to me. I followed up twice to see if I could get anymore information and they haven’t answered and has been several weeks. The copper finish was gorgeous and went with our kitchen perfectly but for almost $400, it’s a total waste of money.