Replaced current toast with same cuisine toaster that we used before.  Like the design, way it toasts bread frozen or unfrozen.  My BIGGEST complaint is the way the bread crumbs build up in the toaster and there is no way to clean them off of the in sides of the toaster.  The bottom tray to clean out crumbs works Weil.  I do not like the build up of crumbs on the sides of where the bread is inserted!!!!!