I originally purchased from a rather huge online store but they botched up shipping so I canceled that order. I called NewAge and although they were unable to help with that specific order, they were incredibly friendly and actually less expensive buying direct. I bought 3 shelves (2) 4x8 and (1) 2x8. I put them up myself about 12 feet high so it wasn't an "easy" job but everything assembled perfectly. They have excellent people and the products are awesome as well. I would buy any of their products and highly recommend, great buying experience!