We got this microwave new with our house, and after 6 months of use, it died.  Before that point, it functioned fine, and was a good size for what we needed. Our use of the microwave was a single family in a residential home.

Currently going through the buyback process.  It sounds like they send you a prorated amount for use (still have yet to know what that amount will be) but that means we'll have to pay more to get an equivalent item.  Going on two weeks now and 3 attempts to contact before I got the buyback form.

Hopefully, we just got a dud, but I'm pretty unsatisfied with the experience so far.