I ordered this recliner on Monday morning and it was delivered on Wednesday morning. I got the White gloves delivery method and it was unpacked and assembled by the delivery guys. They also took the packaging away. Great service from Wayfair and the delivery guys. Now onto the chair. It does everything stated in the description. Rocks,swivels, massages and heats. Also and most importantly it is extremely comfortable. I love it. Kudos to Wayfair for an exceedingly fast delivery time.