We have had this bed for less than 4 months and the wood started to split. A step on one of the ladders completely broke off when my   76 pound daughter stepped on it. Ive reached out to Wayfair, however, no one has addressed my concerns. I was instructed to send pictures once I received the request from them, that was a month ago. Unfortunately this bed is not good quality. Im frustrated that I spent so much money on a bed that has not even lasted 6 months. I also purchased another bunk bed that has the same problems. My son is 8 years old and doesnt even use the top bunk and its splitting. The full bed on the bottom of his, fell to the ground!