I have had my pillow for about 3 weeks. It is soft and definitely a quality pillow. It definitely has that downy feel. However, as it is too overstuffed, my neck is not well supported and therefore not great for posture. Rather than being parallel with the matress, my head is pushed towards my shoulder (side sleeper) or pushed towards my chest  (back sleeper). Every morning I wake up with neck discomfort and have to do stretches to fix things. A little disappointed considering how much I paid to have it sent to Canada. Too much hassle to send it back. My wife is going to see if she can unpick the stitches and take some of the stuffing out.