Product arrived and was as expected EXCEPT for the fact that the post was bent over. I have to guess it was a shipping problem as it wasn't packed very well-a few bubble pillows -nothing to protect the post. At first, I decided to return it fearing that if I tried to bend it back straight it would break off. After a day or so I decided to risk bending it back. Afterall, I had nothing to lose since I was planning to send back anyway. It did not break and now functions and looks just as I expected it would. I will no longer be returning the item. Meets my needs.