I only rated this as a 4 because if 2 concerns.  One, it wasn't real clear in the owner's manual that the top was for reds and the bottom whites.  I think it needs to come right out and "say it".  After loading over 150 bottles with white on top and reds on the bottom and being unable to get the temps to reflect that, I sent a note to the manufacturer.
Then, I had to swap bottles around.  Personally, I think this is dump since the display rack is in the top section and most people want to show off their fancy reds.

My second concern is with the lock.  It's pretty flacky and couldn't keep anyone out.

Other than that, I love it.  It came up to temp quickly, holds alot of wine, is quiet, and looks great in my kitchen.