We were so impressed when we opened this sink.  It looked beautiful, was very well packaged, and the accessories were a nice touch.    Unfortunately, the first time a stainless steel pan was washed in it, I saw scratches.  You must use the bottom trays they send,  but it still doesn't keep the divider and sides from being scratched.   Upon reading reviews, these seems to be a common occurrence.   So sorry I missed those reviews - I just looked at the 4.8 star rating.