Absolutely love this machine. I have this in my office, where it takes up minimal space and has a rather quick auto-shutoff, which makes the higher-ups happy. It produces a great cup of espresso or americano, with a good crema. The down side in an office environment is that it is rather loud; however, I'm able to shut my office door, and push through the quick brew cycle. It's very easy to clean and fill with water. 100% recommend.