My item came complete with a hole in the lining on the bottom. I wasn't happy about that, but expected it might since most of the reviews I read also stated this problem. It came earlier than expected. It was easy to put together. It isn't heavy at all, which is nice. It serves the purpose I had for it. Not sure if the quality of craftsmanship is going to hold up to full time use or not. Time will tell I guess. On a side note, the cats love it.