Purchased as a gift!  My daughter loves the chest but the back board was warped and cracked.  We managed to glue it and force the piece into place and since its on the back it's really not noticeable.  I checked into returning it but since I had purchased it months before Christmas...the return time seemed to have passed.  I've now learned to either not order that far in advance or to be sure to open package when received to be sure there are no issues....  Lesson learned.