I have used this coffee machine daily with no plans on stopping. I have never had a better cup of coffee brewed at home. The machine itself is very nice, great quality and sleek. It is very easy to makes your perfect cup with just pushing a couple of buttons. The built in grinder does a great job and the coffee is creamy and rich. However, even though you can also use pre-ground coffee it does not seem to work well with that option. The coffee comes out very watery and gross. I will stick with the coffee beans and I'm okay with that. It is also self cleaning with has been great, and it is easy to clean out the machine.