I had ordered two, one for towels and one for wine.  They are bigger than I expected, but they are well made and look amazing.  I haven't put them up yet, but it is pretty straight forward.  However, I was missing the screws and anchors for one of them.  I don't know what happened to the box, but it looked like it had been stomped on and the racks were almost able to come out on their own.  Love your site and hope to come back often.
Wheatley, Ontario