We love our hot tub, as far as features and size go. Less expensive to heat than the bigger ones and we just like to sit and relax after going to work or working in our garden and around the house. We don't feel the need for too many jets because they just create more bubbles/scum and that's more chemicals to add. Wayfair has great prices and delivery was reasonable as far as time. I would've given it 5 stars, but the thermostat/timer failed after 9 months and works sporadically, sometimes shooting the temperature up to 104 (says it only goes to 102 and then will shut off) and stays there until we shut it off for a bit and then turn it back on. Also, we have tried to find a filter for this hot tub, and after going to 3 pool stores, they tell us there is none available to them and we need to contact the manufacturer.