I ordered three of these and assembly hardware was completely missing from one bench and some missing hardware from a second bench.  I turned in a service ticket for the missing hardware and got no replacement hardware.  After a whole month of waiting, I went to a local hardware store and purchased the missing hardware on my own, then emailed the service rep to close the ticket.  The response was that they were glad to close the ticket and that I had found the hardware on my own.  There was no contriteness nor any offer to reimburse me for having to purchase the hardware at my own additional expense.  I will never use wayfair again and I will not recommend them to anyone.