Item was packaged very well. The box was beat up but the contents were untouched. I assembled myself and it was easy. I do recommend using a rubber mallet to put together. No screws or screwdriver needed!!!
It looks great in my laundry room and they grey color is neutral enough to go with any decor. I do wish the hooks had some kind of rubber cap to cover the metal as it seems it could eventually wear on coats. Especially if they are heavy.