We bought two grey Lauryn Tufted loveseats for our entryway.  They arrived on time.  They were easy to assemble.   Unfortunately, one was damaged so I called customer service.  They rectified the situation to my satisfaction and I was pleased that they were friendly and efficient.    The loveseats were pretty much as advertised although the actual grey seems a bit lighter than what appeared on the website.  We are happy with the loveseats.