Wayfair had their people deliver a couch. I paid extra for the designated room. The delivery people damaged our walls, doors and door frame to the tune of $775. Wayfair authorizations got pictures and a professional estimate. They then passed the buck to the delivery company which fired the delivery manager and now refuses to pay me for the repairs. I was promised by Wayfair that my repairs would be compensated for. Wayfair lied.  I will have to file suit.