The rocking chair came on time and feels very comfortable and firm. It is as many reviews mentioned high so for someone who is short like myself (I am 5’3” for reference) my feet don’t touch the ground but an ottoman or pouff will fix that easily. The arm rests are soft and comfortable. My only negative comment is the set up. The holes do not match up to the screws so my husband had to actually chip shave off the wood at the bottom base to  align the hole with the screw. Poorly designed and for the cost of the product this should be taken care of so the product does not get damaged during the set up.