This bed arrived in multiple boxes which didn't all arrive at the same time. Assembly directions are a little hard to follow and you really need two people to set it up. It was missing some screws but a call to the company had them shipped overnight. Great customer service. My 5 yr old daughter is in LOVE with her new bed. It was a great price when I bought it too! Thanks Wayfair!Pros: Beautiful colored wood. Very nice looking bed.Cons: Took two weeks from order date to receive it. Missing parts but company shipped them overnight.