Gorgeous sofa, love the grey velvet with the rose gold base! Pretty firm for my preferred comfort level, but that was to be expected based on the reviews. The sofa height off the floor is also great, allows me to use under bed storage boxes below to maximize my space. The cushions arrived very wrinkled and stayed that way days after removing the packaging but I was able to get most of the creases out after steaming them. I was really glad to have had the option for the Wayfair team to deliver and assemble the sofa. They had it assembled within 10-20 minutes and removed all the packaging for me. It made my life 10x easier not having to stress over moving a 95lb sofa that is nearly the same weight as me, not being able to fully assemble it on my own, and having to make multiple trips down 34 floors to remove all the pieces of large packaging by myself. That was well worth the $20 service fee.