The box came open and item was dirty.  The bench shows a weight limit on the bottom of it as 275 lbs.  The item description shows 550 lbs.  Two people could not sit on this bench unless they weigh 137 lbs. each.  It is not made for 2 adults to sit on.  I called Customer Service today and was on hold for 1 hour and 30 minutes and then the call dropped.  Why is there way to email the company via Contact Us?  Every other company has this option.   Very poor customer service!!!