Hi,

My product got shipped with damage as you can see from the pictures attached and the center legs are very flimsy and do not tighten well (the wood is so cheap for them and the screws do not fit properly at all and they were just falling apart when ever I get into bed (I can hear them fall beneath the bed on the floor). Please ship me new set of center support bars and I am expecting a refund given the pain it took me to put it together. I am currently a very unhappy customer, given that we have a baby on the way and do not expect to get such a bad product when I am paying close to $1000 in shipping and taxes. I do not have the hope that the platform will hold together and does not cave-in in the middle of the night.

Best,
Naimeesha