The bench arrived undamaged & was easy to assemble. I would have rated it a 5 if the finish on the wood had been better. There are small scratches visible when viewed closely. I feel this was at the manufacture point & not done in shipping. The cardboard the bench was shipped in was very sturdy & the cardboard was not damaged at all. 

Pros: Looks good & has ample room for storage.
Cons: Poor finish on the wood.