I wish I could do half-star reviews. If I could, I'd give this a 4.5. The chandelier is beautiful; as others have mentioned, it's more brown than black, which was exactly what we needed. However, the instructions were very unclear. I'm pretty adept at following picture-only directions thanks to ample experience from a certain Swedish chain, but these pictures lacked detail and made assembly and installation much harder than it needed to be. To install the crystals, it was easier to spread the metal prongs before placing them in. Once the pin was through, I wrapped them around to keep the crystals in place. Not hard, but a little tedious. Overall, though, the final look was well worth it.