LOVE this bed. I was. But worried when I received it because the packaging was torn and a portion of the bed was ripped. Once I got it out of the packaging it was fortunately in an area that was covered (side board) so I didn't bother returning it but if that had been on the headboard itself I would have needed to. That's the only reason for the 4 stars. Perfect for my 8 year olds new big girl room!