The delivery date was right on. Once the bedspread arrived I noticed at least 6 places with a long stitch of white on the black and black stitch on the white. I called and sent pictures. I was offered a return or discount which I thought was fair. I love the set and it looks great on my bed which goes well with my curtains. I rated it a three because there was no need for so many long stitches to take away the look of the spread. End result, I believe Wayfair service and customer care was awesome!