The mattress itself is good quality but so much firmer than expected. We used for a few nights but doesn't mold to your body as expected. I called wayfair today and I have to say the customer service was exceptional. Understanding, receptive and acted quickly with a refund with no return. I appreciated how easy it was. I was really upset and thought we had wasted our money on this mattress for our toddler but am very relieved and will purchase a better fit from them this week.