The actual product is great and just as described.  I ordered four, and received one of this chair and three of another style.  It took several attempts and empty promises and loose timelines to get it resolved.  I specifically chose to order these chairs from Wayfair because of their estimated delivery date, as I wanted the chairs in time for Easter.  As you might guess that did not happen, and I spent way too much of my time insisting someone help me get it resolved.  Everyone I talked to was perfectly nice, but no one really knew what was happening or how to get it resolved.  I would choose to order elsewhere to save myself the time and headache next time.