DON'T BOTHER! WASTE OF MONEY!

Bought this chair to work from home like the rest of us. Didn't expect an Aeron chair - just wanted something reasonably comfortable to sit at a desk. No gaming needs, no special lumbar support needs. Just. A. Chair.

Unfortunately for me, it's a piece of garbage. It broke within 6 weeks of not-daily use -- the height is 3" shorter than stated. The raise lever still works, so it's not a mechanism issue. I tried to contact customer service a few times and they never got back to me. I took the chair apart, reassmbled it, and no luck.

Not that it should matter, but I'm of a reasonably small size with long legs (120lbs and 5'7"), so it's not a fit issue. This chair, sadly, is far prettier than it is useful.