I love my couch! It is made well and very comfortable. The reason for the 2 star review is because of the lack of communication from Wayfair. I ordered it on May 16th and did not receive it until August 24th. It was delayed due to COVID 19 but supposed to be here by June 17th with the delay. They never emailed to update why it was so delayed. I had to call and when I did they did not give me any information. They just said they had to email the warehouse and wait for an update. There was no number they could call. I called 4 times before I started to get anywhere.