The over all finish is very good. The comfort level for the seat is acceptable. The comfort level of the back is very poor and t is very uncomfortable. The tilt mechanism is good, but you cannot lock the tilt a particular angle. This chair is not ergonomic and If I was given a second chance I would not buy it. The plastic telescopic cover was broken. I called the service centre and they have shipped a replacement part. Is it worth the price they are asking for ? No. I bought two chairs from wayfair. Next time, I am going to a physical store to try out the chair before I buy.