7 of the 11 chairs we ordered had misshapen leather.  2 of the 11 chairs were damaged in transit and had to be replaced.  A few other chairs had broken parts on the chairs that we had to order to repair.  The remaining 2 chairs that look like the photo on the website that we ordered from look great and have 2 adjustment levers and chrome covered wheels.  Not sure why we received two different chair models.