I ordered 2 twin headboards and have assembled one.  Delivery was the exact day they said it would be, but they are unable to give a time of day.  Was very impressed with the quality of the headboard.  Did have an issue with a 'Made in China' sticker on the headboard that only dynamite would remove.  But was on the back panel, so if bed is positioned flush against a wall, it won't be seen.  All the parts were included that they said would be included, but no bolts provided to attach to bed frame.  I knew that beforehand and was prepared.  All in all a fantastic product.