This bed was exceptionally comfortable when I laid down on it and I was asleep in minutes.  Unfortunately I woke up with back/hip pain worse than normal.  I tried for about a week and same result.  Went back to my old bed, also Novilla (the one with two sides, the firm side works best for me) and back/hip was fine again.   
This bed was way too soft for me even though it says medium firm, it was very plush.  Very comfortable to fall asleep on but doesn’t provide the support needed for people with back or hip pain.  It actually made it worse!