The dresser itself is beautiful! The customer service was terrible. Firstly we live on the 2nd floor which was clear in the directions given with the address. They left the dresser downstairs in front of the staircase in my apartment complex! I had to pay someone to bring it up the stairs because it was so heavy! Then today is the 26th. I received the dresser on the 18th and we just got someone to put it together on our own. We canceled the assembly service! We ordered an entire bedroom set from them and this was the worst experience Ive ever had ordering furniture. The assembly pros kept changing the times to come or just no shows! Overall everything came together but it was hell just getting it!