If I was just rating the chandelier itself I would give it a 5. However, due to them putting stickers on every single light receptical, and the fact that only about half of them pealed off without leaving a residue (that was very difficult to remove) and the fact that the directions didn’t explain that you should twist the receptical the opposite way prior to screwing them in (to prevent your chandelier from having 18 twisted wires inside it) it’s getting a 4. With that said, the final product is perfect. It completed our very modern living room at a price that seemed almost too cheap to believe after the thousands we spent on the renovation and new furniture. In the end the price made up for the extra work but to get a 5 the company should still know the areas the can improve upon.