This is a great pendant. The fabric shade is great, the lamp itself gives off a great light. With the first shipment the black trim on our shade was missing in parts. A replacement shade was quickly shipped to us but it was the wrong color. Another replacement shade was then shipped and we're just waiting for it to arrive. It is pretty good quality for the price - a similar lamp from somewhere like Pottery Barn would be many times the price so we're happy with it and thrilled with the great customer service provided by this company.