Overall we really like the bookcase, but a few annoyances.  Stickers were applied on the veneer that if not removed VERY slowly, tore up the veneer.  We ended up removing some of the veneer - luckily a black marker hid the scratch and it's in a spot that isn't noticeable.  Also, the plugs for the screws are simple stickers that barely fit the holes.  These minor annoyances aren't enough for us to enjoy the bookcase, however.