I love this rug. The thickness is plush and the colors are rich color combination that brightens my sitting room. The neutral gray background provides a nice stage for the design. It does pile a bit, but I'm sure that will decrease with time. I would give it a 5 star rating but my rug arrived with a hole in one corner where the packaging had been pierced, creating a hole in the rug. Fortunately the hole is relatively small and I was able to put a chair over it so that the hole does not become larger.