I ordered 4 stools and 2 were defective.  I’ve been waiting for replacement parts for 5 weeks now.  I get the runaround every time I call customer service.  I was just told that I would have to wait 2 more weeks for the parts.  Who knows if I’ll see them since this is the 4th time I’ve been given a new date.  I wanted to return them, but was told I would have to pay for shipping even though they are defective.  Bad first time experience with Wayfair!