The rug is beautiful, for the price I do not think it can be beat.  I was surprised to find one in this prIce category that my wife and I agreed on.  It was shipped folded in thirds and then folded/rolled.  There were visible creases every 16 inches or so in the pile, worse at the inside end.  After 2 days they appear to be coming out. I will monitor and hopefully it will be good after a couple of weeks.

The non-slip pad is a different story.  It is now a week since I ordered it with a 2 day delivery promise, and still there is no pad.  Customer service has not been able to tell me when it will arrive after a call yesterday. This morning I found an email asking for another business day to research it, which I think means I will hear from them Monday (it is Saturday now).

So my first experience with Wayfair is mixed at best.