This rug has been a spectacular addition to my eat-in-kitchen.  I was looking for something to protect the floors and add some color to the room.  The rug is both colorful and subdued and the colors provide flexibility for decorating.  As of the time I purchased the rug there was an error in the specifications.  The rug's label indicates the pile height is 8mm (0.315") though the Wayfair website incorrectly indicates that it is 0.5".  I contacted customer service about this and they said they would work with the manufacturer to get the site's information corrected.  Wayfair customer service was excellent and they offered me some options for correcting this mistake.  I decided to keep the rug since it looks great and feels adequately plush with the pad I had already purchased.  Shipping was very fast as well.  This was my first Wayfair purchase but definitely not the last!