I love the rug and the look of it! It’s too early to give it 5 stars because we’ve only had it a couple of weeks. So we have to see how it holds up. We have bought a lot of items from Wayfair and have been very happy with how they’ve handled issues. The first rug came and had a 3 to 4 inch area that you could see the backing with no carpet on that’s spot. They sent us a new one to replace it very quickly.