The mattress seems solid enough but the delivery system was abysmal. No set date or time was given and it needed several emails to Wayfair to get and time and then they delivered on the day they told me they would not deliver Then it was impossible to contact the makers, Sareer, to activate the guarantee. Their site blocks any email communication and the guarantee button gets no response.

The instruction is not to only discuss "service and delivery issues"  I wonder why ?