I purchased 2 of these faucets about 8 months before installing them while we were building our newest home. I opened both faucets to inspect them and one had a small nick on the side of the spout but I decided to keep it since it was small enough to hide if I put that part of the faucet on the wall side. Other then that, they both looked fine upon initial inspection so I kept it and stowed them away in their boxes with all the other fixtures and trim I was purchasing for the house at the time.  After I installed the faucet, we noticed that the other spout which was not nicked has the entire gooseneck riser is just slightly torqued to one side and was only noticeable when I installed it and stepped back to look at it. Ugh!! Some type of manufacturing snafu of some kind and past exchange period.