Delivered the wrong rug! When I called customer service to notify them, they said they would send a replacement and a confirmation email. The email never came and when I called back they had no record of my prior complaint. Once they were able to process the order I was told it would be another month before I got my replacement. I generally like Wayfair products but the customer service experience is only worthy of one star. The photo is of the wrong rug they sent me. Looks nothing like the picture.