I absolutely love these chairs. I ordered them and came with scratches. But wayfair replaced them with a new set a week later. Those came damaged from delivery as seen in photo, but two were okay. If you have problems just contact costumer service, they were great! Just remember the packages are very big so it's bound to have a few nicks somewhere. If so contact wayfair and they will send new ones. Awesome and I love them so much!