Received  order promptly. Setpair of standard size bed pillows were packaged compactly. Directions indicated  to either  unpackage and allow to expand or to fluff in clothes dryer. I choose to allow to expand naturally, in approximately 1 hour they were ready to use. Pillows are oh so soft and comfortable.  They actually came with extra stuffing to allow for a firmer loft. I sleep first night and found I needed pillow less firm so removed some of the stuffing. Pillow are now are the perfect firmness for me. The outer cover is removable  and can be laundried. The stuffing is combination of memory  form and fluff. I love the quality and comfort.