The box was fine, but the bench was shipped with split wood on the arm rest and several area where the wood was chipped.  We decided to avoid the hassle of returning the bench so we glued the broken pieces and sanded the rest.  However, during  the assembly process, one of the horribly  cheap Allen wrench bolts stripped and we could not finish screwing it in.  Then we discovered that the seat wasn’t wide enough so the screws could not be tightened.  Now that it’s “assembled” we cannot take it apart (stripped screw) so it cannot be returned.  I would not recommend any products from this manufacturer.