The box arrived a little damaged and the product was somewhat scratched, but Wayfair made everything right again!  They had the manufacturer send me some stain and scratch kit and it is as good as new!  The customer service people are true professionals and strive to make things right!  I will definitely be back for more items! Thanks for the great service in a situation that could have gone very wrong! The pergola is also top quality and a very sturdy constructed item! Definitely recommend!