I was a little disappointed that my Kamado Joe Jr arrived with a flaw in the front top of the base (chip), just below the handle. However, this was not due to shipping because it was sealed by whatever curing process that Komodo Joe uses.

Being a QA Manager  myself, I would have instructed my Quality Officers to fail the item before it got off the line.

I will look to one of the competitors before I spend money on the Big Joe.