Screws were not packed well and came loose in the box and scratched a leg of the ottoman but a black marker covered the scratches nicely.  This is definitely a chair for a small person and I am small so I'm pleased.  I read the reviews and knew it would fit me.  The ottoman and style and material are nice.  The cushion you sit on needs to be better or have more "cush" added to it, it will wear through in a hurry.  I appreciate the free shipping, customer service and fact Wayfair has managed to have furniture during the shortages so gave the set four stars.