Product is okay, nothing special. Also not well advertised that it wants you to use wall anchors. The whole reason I wanted a ladder was to not have to affect the wall. Product is very light so you can attempt to use without wall anchors but it's dicey. Not really any cheaper than the store. I thought having the item shipped would be easier than going shopping in person but the non-stop emails from Wayfair are the worst and for that alone probably will not buy from them again.