We are still learning usage of this dishwasher, but overall we are very pleased with it.  We like the third shelf, which is great for small measuring cups, among other things.  The design of the two main trays makes sense, unlike those of the last dishwasher we had.  They hold our dishes very well.  We also are appreciating having a built-in dishwasher for the first time ever in this house - and our construction crew had no difficulty with installation.  This series of dishwashers is highly recommended by Consumer Reports and I can see why.  It is easy to use, does a great job of getting dishes clean, and I'm looking forward to finding out how reliable it is (I expect it will be because my sister has had a Bosch dishwasher for years).