Broken lid with over two month replacement timeline! The toilet and tank arrived in pristine shape and was packed very well, but the tank and lid were packed very poorly and the lid arrived shattered into dozens of pieces. Customer service quickly offered to replace the part - YEAH - but then a follow-up email came stating it would take over 2 months to receive it - BOOO! I checked and the site had other toilets in stock and when I asked why a lid could not be sent from one of them since I already paid customer service told me my option was to, "...order an entire new unit which would be toile[t] and tank. You would get the lid with it this way." So Wayfair expects me to pay for their mistake to get a product in a timely manner. Last time I will shop here.