The item shipped quickly and seemed to be well packaged. There is a dent in the hood above the buttons (really only visible from a side angle). That dent seems to be just a week spot, lack of support. The material is very thin so I think it will be easily damaged. The LED light is dim and I don't know if its replaceable if it eventually fails. The fan (I don't have it ducted) is pretty powerful and not very loud so that is cool. It does look great and modern, but wish the quality was a bit better.