I bought the steamer from a friend, and while I was moving it I dropped it and I busted the stand scratched the tank. I thought I have ruined the steamer. I got home plugged it up, and within  seconds  the steamer came on, the steam was hot. Everything still works as good as new.  I use this steamer daily, and I love it. The price is very reasonable compared to the rest in same class. I'd recommend this steamer to anyone that wants a stand by cloths steamer.