This seems to be a great heater, but have only been using it for a couple of weeks, so can't speak to it's longevity. Luckily I have a handy man otherwise would have had to pay for an installer. It is way more heater than I need, only run it on the lowest setting and it still overheats the room, though I am NOT complaining. The pic shows it having 10 heating tiles but it actually only has 5. Wayfair had the best price and we checked many sites.