I am really pleased with my toaster. It was just what I wanted. Its cute and compact enough to not take up much counter space. However, I am not pleased with Wayfair. After a 40 minute phone call (most of it spent on hold), my package was still sent to the wrong address and I DID NOT like that a shipping label was placed on my box instead of covering my merchandise. Wayfair you need to do better. This was my first experience shopping and it sucked.