This was my first pellet grill after using a normal propane grill for pretty much my whole life. The experience from purchase to use has been great. Arrived within three days of purchase. Easy to assemble as the instructions were easy to follow and all parts were clearly labeled. Christened the grill with bacon wrapped pork tenderloin...did not disappoint! When the family said this tastes like it came from a smoke house I knew we made the right decision!