Easy to set up, had to call customer service to see why it would not heat over 98 degrees over 2 days. Very easy to set up. Looks great, very nice lid. I have had spas that cost thousands and an inflatable one that was $300. This is a very nice looking mid price spa. I also had a first purchase 10% coupon that helped tremendously. Looks great and hoping to get in it tonight. Can't wait!!!