This was purchased for a senior nutrition program located in a senior housing building.  The cook/manager wanted a hand held mixer, but it had to be heavy duty as she is preparing meals Monday through Friday for about 20 people.  The mixer arrived as promised, 2 days after ordering; this was important as the previous one had quit working.  It works very well, and having the options of different beaters is great; some scratch cooking is done as well as baking.  It works well for mashing potatoes, as well as baking batters.  The cook is very happy!