We ordered 2 of these great looking recliners.  One arrive looking like it was used.  It had indentations and apparent sweat stains.  Wayfair sent us another one free of charge and without hassle.  They aren't the best quality chairs in that one creeks a bit each time I sit down (180 pounds).  It took no time for indentations to appear.  They are ideal size for someone 5' 9"...my feet barely touch the floor.  They look great if you aren't as picky as I when it comes to less than good napping.