Outer box arrived in perfect shape. The box for the actual product itself was damaged, retaped shut, NO assembly instructions or parts list. And the UPC code was cut off the box. After struggling to assemble for 30 minutes, I finally found assembly instructions online; had to take apart some of what I had already put together. Ten minutes later I was done. You have to really push the pieces together. Once done it seems pretty sturdy and is a nice size. Can't store anything other than shoes on the top - the wire bends down and it's hard to get the hangars off the rod.

Update - do not put anything of any weight on this. I stored winter sweaters and clothes. The plastic supports on one side broke and the whole thing came tumbling down.