I have enjoyed previous models since 1997, so I ordered this from the website. I was excited because the knobs that we’re so easily broken had been redesigned. After one day I called to schedule a return! I am 5’2” and cannot reach the bottom of the washer bin to retrieve small items. I hate the way you have to turn the knobs to cycles at the end to turn it off. Plus there is no spin only feature! Must rinse and spin. The wash cycle takes a very long time and kept going back to rinse and spin just when I thought it was done! Took me half of the day to just wash and rinse my table cloth! Not as quiet as other people have reviewed it. Too many beeps and I couldn’t turn them off. Going back to traditional side by sides. Worth the restocking fee not to get stuck!