I am absolutely in love with my new pillow!  I was so excited to get it home that even though it was a late night, I made sure to bring it in the house and put it on the bed.  I used a basic cotton pillow case and it was perfect.  I could feel the coolness all night and didn't have to flip the pillow around to find the "cool side".  It provided fantastic support and I woke up without a migraine.  I work in the furniture/bedding industry and there are so many different choices out there, but I chose bedgear and I made the right choice.  Now I have to get one for my husband so he stops trying to steal mine!