I have the Tempur Bed and several matching Tempur pillows. They are all excellent. These adjustable pillows are lumpy, and I dug into the insides of the pillow and pulled out several hard pieces of shredded foam. I called customer service, and they said no one else had complained about lumpy pillows. So I read the reviews, and several others have the same experience. I asked if I could buy a bag of shredded foam to soften my pillow and was told that additional foam was unavailable. Come on, Tempur, you missed an opportunity to delight one of your long-time customers.