I do like this coffee pot.  It is easy to program, makes good coffee, and keeps the coffee hot for at least 3 hours.  I did buy paper filters which took care of the grounds ending up in the carafe.  I gave it 4 stars because the top is a bear to lock and open.  I gave arthritis in my hands but I really think anyone would find it poorly designed.  It's something I can live with so no return.