Arrived on time in a very large box. I live in a highrise apartment and was able to easily transport it via sliding it into the service elevator. Great packaging, everything was intact when removed from the box. I was able to assemble it in about 20 minutes all on my own. No tools required. The couch came in one piece and all I had to do was screw in the legs. The gray is much darker than the photos but still nice looking overall. It's a little hard to sit on as the cushion isn't the most plush but for the price it is okay. I have slept on it once and was decently comfortable. I wouldn't recommend this for long term use but it certainly serves its purpose.