I love the top 3rd rack where I can place flat items, and the dishwasher is so quiet! There are so many ways you can customize the racks, so there is always room for everything. I noticed that the dishwasher dries better when I use the Finish tabs, rather than the liquid dish washing detergent. I am so glad I decided to purchase this dishwasher, it has all the functionality, features and style I could want for my kitchen.