A few damaged chipped tiles in first box and have not seen the rest of the order yet. It shows that it was to be delivered via fedex November 4. Couldn’t get help from fedex as they said to contact shipper which is you and no one has responded yet so not sure why I’m giving a review when process is not complete and no one has returned my email from your Company as yet. Not sure where balance of order is  Would like to be reimbursed for damaged tiles as well. Thank you. Kathy