Poor rating is for the quality of the frame. The canvas print looks great - just what we hoped for. The appearance of the frame was also very good, BUT, we had two different framed prints delivered and they were both broken in exactly the same way. The frame is not wood, but dense foam. The corners are held together by an L bracket on the back and glue inside the joint. The glue holds, but unfortunately rips out the foam from the frame itself, causing a significant gap in each corner. I hope the manufacturer can resolve these issues with a better quality frame or more robust packaging.