Product was packed satisfactorily with enough padding to avoid damage.  While assembling I came across two holes which weren’t pre drilled properly. Had to get out my own drill and tap the holes myself. Looked like the drill bit on the jig may have broken as the hole was drilled about 1/4” deep when it should have been at least 1-1/2” (it was a hole for inserting the plastic plugs while assembling the drawer).  Sorry, didn’t think to take a photo.