This product was a disappointment from the moment I opened the box. I literally cannot imagine how they could have made it any worse if they had tried. I’ve been using Brita pitchers for years and this was without a doubt the most disappointing product yet. The handle is uncomfortable as it has a sharp edge. The interior compartment does not fit into the unit properly and continuously slips down too far into the pitcher. Within two weeks of purchase the pitcher cracked because of this and is now useless. The lid does not allow for easy filling — you have to remove it which makes the slippage issue work. Just a terrible product altogether.