I purchased this couch in Oatmeal. I’ve been using it for about a month now. Yes, it was quite firm initially, but after a month of use, it feels great and definitely softened up a bit. It is quite a pet hair magnet, but that’s not to the couch’s fault. I just vacuum it every few days. This couch is perfect for our space and we love it. I was nervous when I ordered because I never saw a photo of the Oatmeal color, so for those considering this color, highly recommend.