A nightmare to put together. Particularly if you are doing so alone. I was only able to get two of the four screws that attach arms to seat properly installed. Could not get the holes lined up. Chair works for now but I have a feeling its life span is significantly reduced. Couldn't bear the thought of disassembling and repacking for return after the frustration. Found a way to make it work for now.
I must add on that Wayfair contacted me regarding this review and offered a couple of possible solutions. At the end of the day I let them know although I had issues I had found a way to make it work even if the lifespan would likely be impacted I had decided to keep the product as is. In a real classy move a couple of days later they notified me that due to the issues I experienced they had decided to replace the chair and a new one had already been shipped to me. This company is truly one of a kind and will definitely be my go to store. Thank you so much Wayfair.