Another update. I received the replacement gas lift this morning. Its broken. Wayfair refunded the cost of the chair and I have to order a new one from some where else. 

UPDATE Today is September 17 and Im still waiting for a replacement part since July 30th! I used this chair for one month before it broke. Ill be buying my next chair from Business Depot! I regret buying it and plan on replacing it next week. 

I bought the Executive Chair back in May of this year, very comfortable, sturdy and stylish. My only problem is that a few days ago the height adjustment started failing. I use it on the highest setting. While Im sitting on it, it begins to lower on its own. Very inconvenient and hard to work if my chair keeps dropping while Im sitting on it. I need it on the highest setting to reach the top of my desk and keyboard properly while working from home.