The couch was easy to assemble and came in labeled boxes.  The people that delivered our new couch and rug were kind enough to bring it into the apartment. 
My only complaint is the end cushion on the chaise seemed like a last-minute thought as it came sort of folded. The couch is a bit tough but still comfortable. The pillows that came with it are completely uncomfortable.

The new update, after having the couch for over a year now, we have had to order replacement cushions twice. Some of the cushions fall apart easily and are overstuffed. The first time order of replacements they sent us purple cushions even though this couch doesn't come in purple, and this time around its delivery is late and we were given no tracking info.  Be wary of buying this couch. Also as great as the ottoman was, I wish it had storage in it.