I have ordered 2 things from Wayfair and both of them have been awful. My couch came 1 week later than anticipated. The estimated delivery date was changed twice, which was SO inconvenient. In the photo I show that there weren’t even pre-cut holes in the couch for a the couch legs on the right side of the couch. I had to literally stab scissors through the couch bottom, digging around randomly until I found the holes under the fabric on the bottom. When my couch was finally put together I was like, “Whew! Now I can relax on my brand new couch.” ... it felt stiff as a board and was so small that my 5’ 6” frame can’t lay down on it fully. It’s a good couch for a room where you don’t actually need a couch to sit on, you just need a couch to fill space. Otherwise, I would go to Big Lots and get something else for a similar price that will be bigger, more comfortable, and more durable. At least I sprung for the insurance, so when it breaks in a week I’ll hopefully be compensated.