The lights are nice, but the review reflects the terrible customer service I've experienced. For several weeks I've tried to return a couple of items, this one included (they're too big for my space), and am getting constant error messages in the online system. I call customer support and am assured it will be taken care of. It is not. I have emailed customer service as well, 3 days ago, no response. I'd heard good things about Wayfair customer service, but that has absolutely not been my experience.