I didn't read the reviews before I ordered this. I'm pleased with it, and I think from a style perspective it's exactly what I wanted. But it is FIRM and not as springy as I would have liked, had I been in a store and been able to evaluate it in person. I would call it an "entertaining" sofa, not so much an "everyday" sofa to lounge on. BUT...the multiple configurations make up for that to some extent. I set up the chaise with both arms, and it's a comfy little cocoon. For the money, maybe look a little harder than I did.