Had a few issued putting the pieces together and was missing a few items, however the biggest problem was after one season of seldom use, it is literally falling apart - after several emails to both wayfair and the supplier they will not help in anyway due to the fact the 1 year warranty has expired.  I was told by the supplier if I ordered another set it would create a ticket through wayfair and they would  give me 10 percent discount on that set ????  Why would I ever buy another set when  A. It falls apart and B. Nobody backs this product.  ( unless of course you pay more money for a extended warranty )  Outside furniture should last more than one season of use.  Very Disappointed. 
The photos's show one side of the chair- the other side is just as bad.