Nice ottoman. Was delivered quickly. I took it out of the box and immediately noticed that one of the legs was damaged. I called Wayfair right away and described the problem. Since the legs are attached and can't be swapped out, they sent a brand new ottoman and didn't make me return the first one! I was so relieved! I did not want to deal with the hassle of returning such a large package. The first ottoman is still in fine shape so I'm planning to donate it to a local charity. I love Wayfair!

Pros: No assembly required