Delivery was delayed a month. I had to deal with multiple customer service representatives, make regular calls (and rarely received calls back) and send multiple emails (with few helpful responses) to get information. In the end, the delay could have been avoided if just one customer service representative took ownership and acted more proactively. The set itself is nice, however the cushions slide around too much. I would not recommend this product or Wayfair in general. The service was unacceptable and not worth the time and energy I had to put into getting this product delivered.

Cons: cushions slide way too much, customer service TERRIBLE