These review prompt has just reminded me to contact you. When assembling the chairs, my husband struggle to make the connection of the bolt to the thread and since the bolt has fallen out resulting in my 5 year old falling off the chair. Thankfully he wasn't harmed but I'm disappointed that we have experienced this issue after reading so many great reviews when looking for chairs.
Please advise how to arrange the faulty change to be returned and a replacement sent as soon as possible. Kind regards Mrs Carragher