I purchased three sets of two chairs each to match two I already had for around a conference table at a not for profit. They come two in each box and require basic assembly. Each set of three boxes I received were missing one set of hardware/screws. I contacted Wayfair through e-mail chat and was told I would receive three sets by mail at no cost by the 28th; today is the 9th. I'll let you know if they arrive in a timely manner, but so far I feel Wayfair is doing what they can to accommodate. Nothing was offered to compensate me for my time or frustration, but I did not ask.  

Pros: Very comfortable feel like real leather.
Cons: Not confident they would hold up under use by an active family but believe they will sute my purpose.