Two chairs are packed in one box.  One chair was fine but the other one was broken in several places.  It needed to go in the trash.  It was obvious someone else had received these and returned them.
I was trying to match dining room chairs with barstools.  The matching barstool was on the smaller side (I bought one on clearance) so I decided to not reorder the dining chairs.  
Wayfair was excellent in handling the return of the broken chairs and refunding me.  We had to repack the chairs and dropped them off at Fedex.