Before my review of the product, please know that Joss & Main/Wayfair customer service was OUTSTANDING. 

I rec'd my table and chairs; boxes were in perfect condition.  I opened the chair boxes and found the following:

1.  Black smudges the size of your thumb that would not come out  
2.  The back of the chairs had cracks in several places.
3.  Paint missing on part of 1 of the chairs
4.  Bases of the chairs cracked in several places
5.  Legs had crack marks in the paint; the cracks were not part of the "Aesthetics"   
6.  All 4 chairs had some type of damage
7.  The table was good.  Minor scratch on the base but not worth mentioning to the CSR

The set is pretty and I really like the look of it, but the quality and damage has be jaded.

I called the CSR line and they were very understanding, apologetic and did everything they could to make it right.  I personally think they should rethink working with manufacturer.