The chairs are nice, I like them a lot a change from the usual 4 leg chair. My issue I only have 3 chairs because on is defective I am told I have to wait because it is delayed just to get a seat replacement. I love Wayfair but the policies have changed they use to be a company that was CUSTOMER friendly when there was an issue with the product we received, not anymore. I was updating my kitchen furniture and I have had issues with the quality of products I have received from chipped tables to bad chairs. I know customers can be challenging but please if a customer isn’t a repeat offender of policies cut is some slack.