Love this lamp, really makes a statement. Perfect size, not too small where you can’t see it, but not too big either, although it looks big when you take it out of the box. I got an open box one, but all the parts and instructions were there. Was not hard to install, yes you have to wiggle around a bit to line up the holes, but that only took a minute. My husband put up the lamp first and then installed the glass parts last. First piece of glass didn’t fit well in one spot, but worked fine in another. So I guess it’s moving them around if you run into the same problem. My husband said the glass goes “on top” on one side, and “underneath” on the other, so they overlap a bit I guess