This mattress is supposed to be plush / soft it is NOT it's supposed to keep you cooler it does NOT. I've owned a lot of Tempur-Pedic mattresses and this mattress is the worst I payed too much for this mattress to only wind up using a Tempur-Pedic mattress that is over 10 years old. While I'm making payments on a mattress that is not even 6 months old. I'm very disappointed and hope Tempur-Pedic will do something about this mattress. I have back problems and it has not helped when I'm sleeping Hot and uncomfortable.