For some incomprehensible reason, Wayfair has partnered with Anji for installation/assembly services.   Anji is notorious for taking a simple process and making it complicated.  WHY DO I NEED TO DOWNLOAD AND LOG IN TO THE APP IN ORDER TO SPEAK WITH THE TECHNICIAN?   I'm sure it is so that Anji can pummel me with promotions and other messages.   I need another app like I need a hole in the head.   I love Wayfair, but this is a match made in hell.