This was delivered in June but unfortunately I did not open it until yesterday.  I was painting the room that it was going into. I wish I had opened it sooner.  Both the headboard and foot board were damaged. The end pieces on both were crushed and three out of the four plastic end caps were broken.  I emailed the help department but have not received an answer as of yet.  So far this is the first disappointment I have had with any of the products that I have ordered.