I think I have done this before with no response.  The bench is exactly what I ordered!  Problem is that--even though I was guaranteed NO ASSEMBLY REQUIRED, there is assembly required.  I am missing 2 each of the Allen Screws and 16 each flat washers.  I've called this manufacturer as instructed and nobody is there to answer the phone "right now" and nobody returns my call.  WHAT CAN YOU DO TO HELP ME ON THIS ONE?  Please and thank you!