They don't provide a means to connect the top part of the bench to the lower portion. You get the two pieces and the top one has a hinge attached to it but I don't have any way to connect the hinge to the lower portion of the bench. I feel like they sold me 99% of a bench and now I have to spend time researching and figuring out how to finish the job for them. I wanted 100% of a bench, not 99%. Why in the world would a company do something like this? Put in 100% of the pieces I will need please and thank you. I'm not a handy man, I'm not in the business of building benches, that's why I bought it from you guys. Seriously annoyed. Probably a 5-star bench if they put a couple screws in the box.