I am very pleased with my new rug, and I am a hard-to-please kind of customer. It looks exactly as it was pictured and described, and it fits perfectly in the room for which I bought it. Shipping was speedy and delivery was perfect. The rug "ties the room together" design-wise (to quote Mr. Lebowski), which is what I'd hoped it would do, and to top it all off, the price was truly a bargain. In short, I'm a very happy customer.