PRO's:  Purchased a 9'6" x 13' area rug. The rug is beautiful, my wife loves this rug. The rug is mostly a navy color with light blue or light grey intermixed (doesn't show dust or lint in the bedroom). The rug arrived "on-time", as promised. It was an inch or two short in length. It is very soft under our bare feet. The one inch pile is very thick and plush. We are very happy with our purchase, I would have given it five stars, if it had shipped rolled instead of folded. We would buy this rug again !
CON's: The rug was shipped wrapped in brown paper, inside of a 3' x 5' heavy-duty plastic bag (folded six times). It took a day and a half of reverse folding to work out all of the ridges and get the rug to lay flat on the pad ( the plastic shipping bag was very dirty on the outside, from the floor of the FedEx truck, clean the bag off outside ).