I put this wool rug down less than 3 months ago and I’m really disappointed. First off, it came with a major pattern variation. I know variations are normal, but this one is extreme. Loops started pulling up with a regular vacuum! I can’t use the roller brush. The edges are so poorly made, they already look worn. It’s beyond the return window, so, I’m stuck with this mess. The loops are all over, it’s difficult to get pics because the colors blend.

Wayfair Customer Service would you please share my dissatisfaction with the manufacturer. Thank you.