October 2018:
We ordered  this rug in 9x12, 4x6, and 2 runners , 2 1/2 x 11. They were delivered quickly, on two separate days,, along with the matching matts for underneath. 
They were well packaged. We unrolled them, and then rerolled them all in the opposite direction ( right side out)  to get them to lie flat. This worked like a charm, although our 9x12 does have a crease running the width of the rug that has not gone away.  Hopefully, in time it will flatten out.  The rugs are true to color., and seem very well made, and very comfortable on the feet!  We are very pleased with the quality of the rugs, and your timely delivery. We look forward to shopping with Wayfair in the future.  Thank You.