Rug arrived very wrinkled from being rolled up?  The wrinkles did not come out the entire rug was very wrinkled..eventually had to iron to get them out and use carpet tape around the edges it was curled so badly on each end.  I have not had this problem with any other area rug I have owned.  Rug looks as pictured is very nice.  There was a shipping delay- I contacted Wayfair online and received a phone call- if I contact online I should be contacted back online not needing a phone call-after this call my rug came within 2 days so I am not sure what the delay was but contacting them got the rug here.