The rug is beautiful, and arrived in a timely manner, well wrapped and protected. However there are several places on the rug where the threads appear to have been missed which makes it a different color in those spots. They are small spots, and appear like there is lint or something on the rug. I needed to put the rug down asap so I didn't have time to return it and wait for another one. I will make it work, just expected the workmanship to be a bit better. I also ordered the smaller 3x5 rug and no issues with it, so my larger area rug must have been slightly defective.