I love this rug! It is soft, true to size, color is VERY accurate from picture online. It is also easy to vacuum with the beater bar set on a high setting. Best part, it did not have that chemical smell when I unrolled it. Yes, it came rolled up! I have ordered other large rugs from this site and they have arrived folded. I did not have to steam any creases out of this rug! This rug has added a nice touch of casual elegance to our family room.