I love this rug! It is neutral but has loads of personality. I was looking for a muted, traditional, oriental and this rug fit the bill. The pictures Wayfair posts are oddly accurate. In certain angles and lighting it looks very plain and beige but up close from overhead it has pattern and detail. I would describe it as a neutral oriental. The colors are cream, beige, grey, and dark outlines. It is subtle and classy. Customer service was very prompt and helpful with my questions and the rug arrived sooner than expected. The rug had no roll marks or lumps when put down.  I used the Wayfair basic rug pad with it and it worked out perfectly giving extra softness and comfort. Great price too!