Packaging slighty crushed, so concerned at what I would find inside, all appeared ok. Went to lift the chair and my finger went through the underside hessian, on inspecting this found a couple of other little rips, very flimsy underneath but will not be seen so not a real problem. Went to fit the legs and three screw threads only went in half way, one all the way, not sure which was correct, had to use the spacers provided on the leg that seem to have the faulty screw thread. Having the fire safety label sticking out of the back of the chair doesn't look good ok if your chair us up against a wall etc but not when it on full view, attached underneath would have been better. Basically you get what you pay for, and as it is now at a higher price not sure if I would order another. After all my negative comments a nice colour matches my settee, and it is quite comfortable.