Sadly this really cute Bassinet that arrived in just about 5 days which is not the norm from Wayfair, was missing 4 vital parts and they were unable to get them for me to take this out of state for a baby shower. I really appreciate the Sales associate on Live Chat- Celeste N., she was fair, kept her word, and in the end I was a very satisfied customer even though I did not get the 4 vital parts. I received a full refund in 2 days, did not have to return product. Thought Wayfair was represented in a very professional manner. Not sure what to do with Bassinet but donating it to someone who may find use for it?? Is probably what I'll do as they suggested!! Very Pleased!!

Pros: Great Customer Relations!! Timely service and even the delivery even though missing parts!!
Cons: missing parts