We had a basic 12 cup coffee maker before,  and I feel like a whole new world has been open. I love that you can do single serve, because often times it's just me at home when my husband travels so I hate wasting a whole pot or trying to figure out how much to make.  Also I am obsessed with the iced coffee feature as well. It's so cool having so many features on one single easy to use coffee pot. To top it all of the brew strengths are awesome and it makes delicious coffee.