The package arrived, missing the three most important pieces for this chair to be put together. I was quickly able to notify Wayfair and the parts were sent immediately. All cushions are sent flattened in a vacuum sealed bag, which made the box super easy to move into the house. 
Set up was a breeze, and my kids love this chair because it's roomy. The metal structure is high quality. The cushions themselves are okay, nothing amazing. Overall, I'm pleased.