Wayfair sent this item with no instructions, no hardware to put it together. I requested that they send the packet with the hardware and instructions, which is a small request. I reported this is on a Saturday, customer care promised to process request on Monday. And said it will be delivered by Thursday. I expect a  bit more urgency considering the mistake they made and how small the packet is , so cheap next day shipping. I also , I had to ask for them to accommodate me for the mistake and all they were willing to give is a 10 coupon. I am a loyal Wayfair customer but I will never buy ANYTHING ELSE from here. It’s too much competition in the market for them to handle loyal customers like this.