I have mixed emotions, I'm excited about my mug press but finding it a bit frustrating. I've created 3 mugs. The very first was a complete disaster, not the fault of the mug press, but rather the design process. The second was much better with only 1 slight mistake. The third turned out beautiful but I spent hours trying to get the print then cut technique down pat. The tutorials  were somewhat helpful but sometimes the instructions were not clear. I printed my design then took it to my Maker to cut. The Maker cut out the image and all the letters instead of just cutting around the design even though I flattened the design just as the instructions said. I have not figured out what the problem is. I just cut the design out manually. Otherwise I am very impressed with the results from the mug press. The colors are so vibrant! The mug press itself is very easy to use.