They preprogramed several things, such as "Toast". However, the limited options provided, in any combination, do not produce decent toast. No way to adjust temperature or time other than select 4 slices when there are only 2, and that still does not produce credible results. Help line, after 20 minute wait, read the manual. Well gosh, I had already done that! I am going back to my trash can to see I I can still salvage my 12 year old toaster that actually toasted. Maybe bake and broil etc, still work. Haven't tried yet. But you would think a "TOASTER over" would toast!