Started out in 2021 being a great couch & I had given it 4 stars. But now, after having it for a year - it is not comfortable at all. We tried to put a layer of foam under the cushions for support, but it doesn't help. We had to order a couch from Lazy Boy - as it was the only brand that had similar colors (as we bought the whole living room set w/6 pieces.) I think this couch is uncomfortable because it is the sleeper sofa. Never had this happen before.