We got this as a Christmas present and have really, really enjoyed the food prepared in it.
We followed instructions of washing the trays and running it without food the first time.  We have not experienced the chemical odors other have written about.
We did call support after 2 1/2 months of use due to the number 1 light not coming on or flickering on and off or not coming on at all.  Also the number 1 fan took longer to spool up when turned on.  I was able to show, via video teleconference, the support person exactly what was happening.  They shipped us a new base unit within 5 days.
We have prepared asparagus spears, (frozen), broccoli (frozen), salmon, turkey/zucchini burgers. sweet potato and regular potato fries, and zucchini fries.  
Clean up is super easy.  We look forward to many years of use.