I've had a Symphony for years and this is the first time I got a pet one. The pros: great suction and steaming. Great for everyday hair/dust/dirt. It also rolls really easily so it's easy to push (unlike my previous Symphony model). The cons: It's very loud (though not any louder than a vacuum) and it doesn't pick up as well as the previous model I had. I think it's because of the rollers on the bottom. While it makes it very easy to maneuver, you don't get the same pressure of the pad on the floor to pick up more caked on messes. In that case, I just push on the top of the mop with my foot to go over the spot again.