Only got this yesterday. Got it home and straight into use, love it already. It took longer to get my old rotary out of the ground, (only had a spike, no concrete), than install this. Love the fact that I have to reach up to hang the washing out now. My old one was under my chin, and I'm 5' 2", so not good! Love the ability to raise and lower the working height too, so larger items won't be trailing on the floor. Only down side, after reading the description on this site, I was expecting a cover. There wasn't one in with it from the retailer I got it from!