Very nice chair. Pretty much as described. Came very fast. Paid for install because we have physical limitations and cant lift but appeared very easily assembled, came in three pieces and just snapped together. Took the guy like ten minutes. Good thing too because he was in a hurry to get on to his next job. Would not take the old chair back or down to my dumpster unless I paid him 30.00 cash. That was disappointing and inconvenient, it is still sitting in my kitchen because we cant move it 
Otherwise happy with the purchase. It really does lay flat to stretch  out and massage  heater work great.