Pleased with the quality and look of the bed, overall. Nice touches such as very well packaged screws, all counted out and in order, rather than one big bag, and Allen key ratchet. 
Now for the not so good. There was slight damage to the metal frame of the bed, which fortunately, I was able to bend back into shape and now isn't noticeable unless you look for it. There was also one or two small dents in the wooden headboard. Annoying, but we've decided to live with it, rather than the hassle of exchanging! Disappointing for a 1st order. Hopefully a one off.