This chair broke after 4 months of use. Numerous emails to the company went unanswered (www.wayfair.com/v/account/order/details?order_id+[order number]. When I finally called I was told Wayfair could do nothing, not send a replacement part (even if I paid for it), could not give me the contact information for the manufacturer, and "I'm sorry, do you need help with anything else?" This is a zero score for Wayfair and this chair!! Do NOT buy it!!