I remember when this came out, it was so popular. I knew alot of people that got it and said so many good things about it. I am so impressed! I love that I can use this on different floors in the house, rugs, laminate, hard wood, etc. It is so light weight, which is awesome! The vacuum alone works amazing. But the steamer on my hardwood is AMAZING! It makes the floor look so pretty and shiny! I have 2 dogs, 2 cats and 2 crazy children... it seems so hard to ever make the floors look decent. I highly recommend this to everyone!