We had recently purchased this range online and was thrilled when arrived. The packaging it was shipped in was top notch so it arrived without any dings or dents and it looks phenomenal. The range is gorgeous. The customer service was fantastic as well. They even called to let us know that our range had shipped and we that should be able to track the package. After having a horrible experience with another company we couldn't be happier with the experience we had with Kucht and product.