The 2 trees that I purchased look great, however they both came broken in the identical spot.  They can still be used but I bought them as a gift for my son and daughter-in-law for their front entrance. The fact that they are imported and had many miles of shipping may have caused the breakage on the inside part of the urn base.  Perhaps better packing is the answer.  My son and daughter-in-law are using them as is because as I said they are lovely to look at.