Excellent Customer Service!  This was a warranty replacement for a manufacturer defect in the first one I had ordered.  I asked Wayfair support for information on warranty replacement. A service representative was assigned who took care of the entire process, sent me a new faucet to replace the defective one and stayed on top of the details with regular communication and clear, polite responses to my questions.  The faucet itself is great, and clearly backed by excellent Wayfair support.