I loved my stainless steel 20 ounce coffee cup! It kept my coffee  or tea hot for hours on end!  I sat it down on the ground to set our newest  granddaughter's carseat in her parents vehicle & hugged  her 1 year old sister and put her in her carseat , picked up my purse off the floor of their car. We got into our car and went on to our hotel to pack up the car for our 10 1/2 hour drive from Union City,  NJ to Monroe, NC! I have sent pictures in the past, and was sent a newer autoseal lid and when the bottom of the outer base came off I was sent a new cup! I would love to have another 20 Oz stainless steel cup but I have only been able to find a 16oz stainless steel but it is not what I want! Is it possible for me to purchase one directly from you?