I am a sucker for product advertisement. I only wish this product was half the sucker I was; because it barely sucked up the half of the water it spread out, resulting in additional mopping after PowerDash leaves a water mess. Even the reviews were mixed and I was hoping I would be one of the satisfied customers when I placed the order directly with Hoover. Some of the negative reviews were because after sales support were horrible from brand named retailers; so I was hoping buying direct from Hoover would be different.