I purchased the singer stylist and used it only a handful of times. The machine had a manufacture default after a few uses and had to be brought in for repairs. The closest warranty center was over 100 miles. I got better service at the warranty center then with Singer. Both times I called Singer I waited one about one hour and 15 min to speak with a rep. Luckly the repair center replaced the bobbin case and adjusted the timing under the warranty. I have yet to make the long trip to pick up my machine. I had suspicion singer may just run on their name at this point and not have reliable products, and I may have been right. I pray the machine will serve my needs from here forward considering the warranty is just 1 year for labor.