Overall, this is a nice coffeemaker. I really like the flexibility of everything it does. Everything works great and the design is very nice. 
The only thing I don't like is there is too much plastic. The main area where the plastic really impacts functionality is the little shelf you would use for espresso. The whole thing is plastic and it flexes quite a bit when putting even a little cup on it. You would think that would be reinforced even a little bit. I don't use the shelf because I don't trust it at all. It just feels like if I were to brew a large espresso, it would have a hard time supporting it. And then, over time, it would just get worse. This one design flaw is the only issue ai have with this unit, otherwise, I love it!