This washer-dryer combo is great.  It is quiet and easy to use and is very convenient, so why the 3 star?  It does not come with all of the features that it has on it's console.  For example, I want air dry.  Air dry does not come pre-loaded you have to hook the unit up to wifi and download the feature.  Easy enough right?  Wrong.  The app that you load on your phone to download the feature is not compatible with faster networks! Yes, you have to have a slow network in order to download the feature to the unit!