When I got the pillow in the mail, I pulled it out and immediately felt I did not like it.  It was heavy and thick.  It weighed over 5 pounds.  I went to return it and it was going to cost too much, so I brought it back home with me.  It was then that I realized I could take out some of the stuffing to make the pillow exactly how I liked it. I have slept on it for the past week and made adjustments to the foam and it is perfect!  I love it!