It is what I ordered, what I expected except the damage. Not a big deal, a small dent in the concrete shell. I checked the box before I opened it , no holes. I called the help desk, and described the damage. I planned just to paint it, but your instructions said no painting. The damage did no occure during transport, so it had to have been damaged when it was pa kaged or before it was packaged. Kind of poor quality control some where in the system.