While I have only owned this range a few days, I am very happy with it at this point.   My one complaint is that the manufacturer could not have found a more difficult location for the Model and Serial numbers to be located.  Seriously at the edge of the drawer near the floor.  To get a photo of it, I am laying on the floor with my iPhone pointing at the label...I'm 82 and then I have to get up....this was making me crazy.     I have been cooking with gas for the last 30 years and switching back to electric is taking some practice on my part.  But the range is doing well.    However, your website is horrible.  Hard to navigate and locate things I was looking for.  Its set up for sales not for service to the public.