I ordered a “personalized” mailbox.  After  I filled out address on the online order form for personalization, the mailbox arrived without a word of personalization having been added.  There isn’t even a contact number or email address to contact Wayfair about complaints regarding orders.  I had to go to hardware store to go buy the letters and numbers myself—costing me extra time and money to do this.  The mailbox post is also extremely long, so you have to dig about a two feet deep hole in order for it to be at regulation height for the mail delivery.   What a pain!