I have had this product quite while and have had two issues with it. The burner needed to be replaced, I was able to do it myself so that wasn't a major cost. The digital controls at times just quit, it will be smoking right along then just turns off. It always restarts and this has only happened 4-5 times in about 40 uses. I guess I need to replace the control panel,. One feature I do like is the in meat thermometer, it seems to be very accurate as I check it against an instant read.