As a serious popcorn addict, I have had this for more than a year and use it several times a week. It works great, never had a problem, the price is right.  Some people may have an issue with the fact that there is no on/off switch- plugging it in turns it on, but that doesn't bother me. Here's a tip to save on cleaning:  don't use the little cup at the top to melt margerine or whatever you put on your popcorn (I use coconut oil).  Instead, put the oil or whatever into the bowl your popcorn will pop into, and hold the bowl right under where the hot air comes out while the popcorn is heating up, and then pop the corn right onto it.  When you're done you can just put the popper away- no clean up.